Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid training
Career development opportunities
Job Description
Wendy's is a renowned fast-food restaurant chain recognized for its commitment to quality, customer satisfaction, and a vibrant work environment. Featuring its signature square-shaped beef patties and fresh ingredients, Wendy's has established itself as a leader in the quick-service restaurant industry. The company prides itself not only on delivering delicious meals but also on cultivating an empowering and respectful workplace for its employees. With locations across the United States, including Bay St. Louis, MS, Wendy's continues to expand its operations while upholding the highest standards of service and operational excellence.
The Restaurant Manager position at Wendy's in Bay S... Show More
The Restaurant Manager position at Wendy's in Bay S... Show More
Job Requirements
- high school diploma or equivalent
- previous restaurant management experience
- ability to work flexible hours including nights and weekends
- strong leadership and motivational skills
- excellent communication and interpersonal skills
- basic computer proficiency
- reliable and punctual
- capable of standing for extended periods
- ability to manage fast-paced work environment
Job Qualifications
- high school diploma or equivalent
- experience in restaurant management or related field
- strong leadership and team coaching skills
- knowledge of labor cost management and budgeting
- excellent customer service skills
- ability to train and develop staff
- good communication and interpersonal abilities
- familiarity with inventory control and food safety standards
- capability to manage multiple priorities
- problem-solving skills
Job Duties
- manage labor costs by evaluating labor needs against projected sales during shifts
- review budget and profit and loss monthly
- build sales by promoting customer satisfaction
- monitor crew prep, production, and procedures execution
- track waste levels using established procedures
- communicate sales and profit problems to General Manager or District Manager
- assist General Manager or District Manager in executing sales and profits plans
- monitor food costs to eliminate waste and theft
- monitor product quality through customer interaction and crew performance
- take service times and determine efficiency
- train crew for prompt customer response and courtesy
- take corrective action to improve service times
- solicit customer feedback for satisfaction
- establish and communicate daily service goals
- train crew to maintain restaurant cleanliness
- follow restaurant cleaning plan
- correct cleaning deficiencies
- train crew in new products and position skills
- assist General Manager in training new managers
- cross-train crew for efficient coverage
- recognize high-performing crew members to General Manager or District Manager
- follow prep and production flowcharts
- monitor inventory levels
- complete physical inventory
- intake weekly food deliveries
- maintain security of cash, product and equipment
- follow restaurant priorities and plans
- enforce standards and procedures during shifts
- manage shifts to Quality, Service, and Cleanliness levels of 80 percent or better
- take appropriate action for anticipated or identified problems
- follow operations manual procedures
- maintain safe working conditions
- adhere to company cash control policies
- report accidents promptly
- resolve Health Department operational procedures
- manage shifts using approved checklists
- perform administrative duties
- write crew schedules
- comply with company standards for crew benefits
- follow Preventative Maintenance Program
- train and monitor crew for equipment maintenance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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