Chick-fil-A logo

Chick-fil-A

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $42,600.00 - $60,100.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

competitive pay
Paid Time Off
Free Employee Meal
Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid training
performance-based bonuses
inclusive work environment

Job Description

Chick-fil-A Auburn Hills is a locally owned and operated restaurant dedicated to offering exceptional customer service and quality food in a welcoming environment. As part of the Chick-fil-A family, the Auburn Hills location emphasizes community engagement, personal development, and career growth. Each team member is valued for their contribution toward maintaining a positive atmosphere where both employees and guests feel appreciated and respected. The restaurant operates under the leadership of Greg Russell, an independent Owner/Operator who prioritizes the professional and personal growth of his team. The company culture at Chick-fil-A Auburn Hills fosters a supportive work environment that not only... Show More

Job Requirements

  • High school diploma or equivalent required
  • proven experience in restaurant management or a similar leadership role
  • ability to work flexible hours including nights and weekends
  • willing and able to work in a physically demanding role including being able to lift up to 50lbs, work on feet for several hours, able to work outdoors in drive-thru
  • reliable transportation

Job Qualifications

  • Proven experience in restaurant management or a similar leadership role
  • strong leadership, communication, and interpersonal skills
  • a passion for developing others and working in a fast-paced, team-oriented setting
  • ability to work flexible hours, including nights and weekends
  • willing and able to work in a physically demanding role including being able to lift up to 50lbs, work on feet for several hours, able to work outdoors in drive-thru
  • reliable transportation
  • high school diploma or equivalent required

Job Duties

  • Lead and support the Auburn Hills mission, vision and culture
  • support and influence the restaurant's overall operational and financial goals
  • work flexible work schedules to support the restaurant's operations and guest demands
  • available to work 10 hour shifts up to a 50 hour work week
  • ability to open and close the restaurant while performing safe and secure audits
  • strictly adhere to all company policies and procedures
  • hold self and team members accountable to the restaurant dress code, break and lunch meal periods, and discounts policies
  • maintain a positive working relationship and treat all team members with respect while providing them with direction and feedback
  • manage cash accountability systems through verifying safe counts, register counts, safe deposits, and opening/closing the day on Inform
  • lead, follow-up, and participate in daily/weekly/monthly/quarterly cleaning checklists
  • ensure that Shift Leaders/Team Members monitor dining room, restroom, parking lot and overall facility cleanliness
  • be a Food Safety Ambassador in your work center and during your shifts
  • participate in Safe Daily Critical(s), ERQAs, and Equipment Temperature Checks
  • ensure that Shift Leaders/Team Members follow recipes and read tickets to accurately prepare all orders
  • ensure that Shift Leaders/Team Members work at a pace to maintain restaurant's established speed of service guidelines
  • address guest issues that may arise using the HEARD model, consult with Owner/Operator regarding complex issues
  • prepare for and participate in weekly Director leadership meetings
  • develop your team leaders through weekly team connects
  • perform Team Member interviews and select talent for your work center
  • write and administer Team Member and Shift Leader reviews
  • prepare and participate in Monthly/Quarterly "Leader Connects" with the Owner/Operator
  • participate in community engagement events such as school presentations, charitable events, and volunteer opportunities
  • participate as a Grand Opening Trainer or in other market training opportunities

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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