Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $75,000.00
Work Schedule
Flexible
Benefits
performance-based bonuses
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
employee dining discounts
Employee assistance program
Commuter Benefits
Job Description
THE ONE GROUP is a globally recognized hospitality company renowned for its vibrant collection of upscale restaurants and nightlife venues. Focused on delivering exceptional dining experiences, THE ONE GROUP prides itself on creativity, quality, and a commitment to excellence across its diverse portfolio. Established as a leader in the industry, the company's venues are known for their innovative culinary offerings, stylish design, and dynamic atmosphere, making them sought-after destinations for discerning guests worldwide. THE ONE GROUP provides a culture of collaboration, growth, and innovation, offering employees rewarding career paths and opportunities within a fast-paced and rewarding environment. The company values... Show More
Job Requirements
- Proven leadership experience as a restaurant manager general manager or hospitality manager
- Strong customer service background with a focus on guest experience and operational excellence
- Extensive food and beverage knowledge with the ability to educate staff on menus and ingredients
- Familiarity with restaurant management software such as OpenTable Avero and POS systems
- Strong leadership communication and problem-solving skills
- Acute financial management skills with experience handling budgets and P&L reports
Job Qualifications
- Proven leadership experience as a restaurant manager general manager or hospitality manager
- Strong customer service background with a focus on guest experience and operational excellence
- Extensive food and beverage knowledge with the ability to educate staff on menus and ingredients
- Familiarity with restaurant management software such as OpenTable Avero and POS systems
- Strong leadership communication and problem-solving skills
- Acute financial management skills with experience handling budgets and P&L reports
Job Duties
- Oversee daily restaurant operations including front-of-house and back-of-house management
- Maintain service excellence ensuring all guests receive an elevated and seamless dining experience
- Monitor product quality vendor relationships and compliance with sanitation and safety regulations
- Organize and supervise staff shifts ensuring optimal floor coverage
- Implement and uphold company policies and hospitality standards
- Recruit hire and onboard top talent to build and maintain a high-performance team
- Train and mentor employees in customer service best practices and operational excellence
- Conduct performance appraisals and provide constructive feedback to improve productivity
- Foster team morale and motivation ensuring a collaborative and high-energy work environment
- Deliver superior service and maximize customer satisfaction
- Handle guest concerns with professionalism and efficiency ensuring positive resolutions
- Uphold THE ONE GROUP's brand image and develop initiatives to enhance its local presence
- Promote the brand through word-of-mouth marketing restaurant events and local partnerships
- Recommend creative ways to attract new guests including social media engagement and promotions
- Monitor restaurant revenue and expenses ensuring profitability and cost control
- Identify areas to optimize sales reduce waste and improve overall financial performance
- Work with leadership to develop marketing and promotional strategies to increase guest traffic
- Create detailed reports on weekly monthly and annual revenues and expenses
- Maintain oversight of inventory and ensure effective purchasing strategies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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