Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $42,700.00 - $60,200.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Professional development opportunities
Job Description
PopStroke is the fastest-growing entertainment brand in the hospitality industry, revolutionizing the traditional mini-golf experience by combining classic charm with innovative technology and beautifully designed custom courses. Established as a premier destination for entertainment, PopStroke offers guests a unique blend of playful challenges and a warm, inviting atmosphere across their 20 locations in Florida, Texas, Arizona, Alabama, Nevada, Tennessee, and South Carolina, with more venues in development. This company is recognized for providing memorable family outings, engaging date nights, and fun experiences for guests of all ages and skill levels, creating a perfect blend of entertainment and culinary delights in... Show More
Job Requirements
- Bachelor of science degree in hotel/restaurant management is desirable
- Minimum of 3 years of restaurant management/supervision in a high-volume environment
- Must possess a valid driver's license
- Must be eligible to work in the United States
- ServSafe certification is required
- Ability to motivate employees and work as a team
- Strong communication skills
- Ability to handle multiple tasks and pressure
- Knowledge of restaurant and golf operational practices
Job Qualifications
- Bachelor of Science degree in hotel/restaurant management is desirable
- A combination of practical experience and education will be considered as an alternative
- Knowledge of computers (MS Word, Excel, Outlook, Outlook Calendar)
- Minimum of 3 years of Restaurant Management/Supervision in a high-volume environment
- Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports
- Ability to learn the following dimensions of golf functions: Maintenance of golf courses, pars and ordering of supplies, staffing levels
- Must possess a valid driver's license
- Must be eligible to work in the United States
- Self-discipline, initiative, leadership ability and outgoing
- Pleasant, polite manner and a neat and clean appearance
- Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards
- Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems
- Must possess good communication skills for dealing with diverse staff
- Ability to coordinate multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities
- Ability to determine applicability of experience and qualifications of job applicants
Job Duties
- Support the Operating Partner and Assistant Operating Partner in ensuring that the restaurant and golf operations meet service, sales, and profit objectives and supervise and direct staff in daily work activities
- At all times provide a professional image of PopStroke to promote its Best in Class philosophy
- Perform opening and closing procedures
- run shifts and assist with service as needed
- Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
- Provide the direction and training required to ensure that team members are executing at the highest level for exceptional guest experience
- Ensure positive guest service in all areas
- respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests
- Assist with hiring, supervision, and when necessary, termination of employees
- Conduct orientation, explain the PopStroke philosophy, and assist with the training of new employees
- Support the employees by providing ongoing feedback, assist the General Manager with establishing performance expectations, performance reviews and counseling
- Assist with scheduling for their assigned areas of responsibility
- Assist the Operating Partner with administrative duties
- Assist the Operating Partner with efficient provisioning and purchasing of supplies
- Enforce sanitary practices for food handling, optimal cleanliness, and maintenance of restaurant areas, dining areas, golf courses, golf building and ice cream shop
- Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances during their assigned shifts
- Responsible for ensuring consistent high quality of food preparation and service
- investigate and resolve complaints concerning food quality and service or issues on the golf courses
- Ensure that proper security procedures are in place to protect employees, guests, and company assets
- ensure a safe working and guest environment to reduce the risk of injury and accidents
- Completes accident reports promptly in the event that a guest or employee is injured
- Maintain professional image of entire property, including restaurant and golf building cleanliness, proper uniforms, and appearance standards
- Keep the Operating Partner promptly and fully informed of all issues (i.e., problems, unusual matters of significance and positive events) and take prompt corrective action where necessary or suggest alternative courses of action
- Maintain a positive working relationship with all company employees to foster and promote a cooperative and harmonious working climate that will be conducive to maximum employee morale, productivity, and efficiency/effectiveness
- Must be ServSafe certified and will uphold all ServSafe guidelines
- Perform other duties and responsibilities as required or requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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