Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,060.00 - $65,780.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Quarterly bonus
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k Match
flexible schedules
Employee assistance program
free uniform
Job Description
Smashburger is a leading fast-casual restaurant brand that started with a singular mission in 2007: to serve a better burger. Since its inception, Smashburger has been dedicated to providing not only higher quality burgers but also exceptional service, robust support, and a culture of teamwork. With a commitment to treating team members fairly in a diverse and safe environment, Smashburger emphasizes internal growth and learning opportunities as it continues to expand, opening an average of 10 new restaurants each year. This consistent expansion enables Smashburger to invest significantly in the learning and career development of its team members, making it... Show More
Job Requirements
- 1-2 years of manager experience in restaurants
- flexible to work nights, weekends, and holidays
- follow Smashburger uniform standards
- ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
- must successfully complete Smashburger training program
- possess strong communication skills, both written and verbal
- people management skills to select, assess, coach, counsel, develop, motivate, and lead restaurant teams
- excellent attention to detail
- proven time management, consistency, and organizational skills
- highly motivated, self-directed, and results driven
- physical ability to stand for extended periods and lift boxes of food/supplies up to 50 lbs
- ability to work in high and low temperatures
Job Qualifications
- 1-2 years of manager experience in restaurants
- strong communication skills both written and verbal
- people management skills to select, assess, coach, counsel, develop, motivate, and lead teams
- excellent attention to detail
- proven time management, consistency, and organizational skills
- highly motivated, self-directed, and results driven
- ability to work in high and low temperatures
Job Duties
- Manage the performance of multiple shift leaders and employees
- promote a fun and positive work environment
- manage the effectiveness of people focused processes and systems
- provide initial and ongoing training to all employees using SmashConnect, LMS, and the 4-step training method
- reward and recognize employee performance exceeding company standards
- manage daily operational checklists including line checks, uniform standards, opening/closing checklists, safe and deposit logs
- manage FSC operational standards daily
- monitor guest experience metrics (NPS and OSAT)
- ensure compliance with all food safety standards and local health department regulations
- exemplify guest service and communicate SIZZLE service standards
- support successful onboarding and training for new employees
- manage routine management communications
- oversee COGS procedures for food ordering and inventory
- enforce company cash policies to minimize theft and shortages
- manage daily labor and adjust schedules based on sales trends
- manage local store marketing programs as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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