Shake Shack logo

Shake Shack

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k
Paid Time Off
Paid parental leave
Employee assistance program
Commuter Benefits
flexible spending accounts

Job Description

Shake Shack is a prominent hospitality brand that originated from a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, the visionary behind the Union Square Hospitality Group and the acclaimed author of Setting the Table, Shake Shack has evolved into one of the fastest-growing restaurant chains in the industry. The brand has deeply rooted values in community engagement, quality food, and outstanding hospitality, continuously striving to make a positive impact in the neighborhoods they serve. Shake Shack prides itself on its commitment to doing the right thing, exemplified by its community support and... Show More

Job Requirements

  • high school diploma or equivalent
  • 2-3 years of restaurant management experience
  • knowledge of food safety and sanitation standards
  • strong leadership and team management skills
  • excellent communication and interpersonal abilities
  • flexibility to work various shifts including weekends and holidays
  • ability to handle fast-paced and high-pressure environments

Job Qualifications

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • understanding of financial aspects of business operations
  • food handler certification, preferred
  • willingness to work flexible hours

Job Duties

  • manage daily restaurant operations to ensure superior service and guest satisfaction
  • train team members on all aspects of the Shack operations
  • motivate and manage team members to provide highest level of hospitality
  • demonstrate leadership with a focus on coaching and achieving excellence
  • develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • ensure compliance with sanitation and safety regulations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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