Shake Shack logo

Shake Shack

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Work environment
weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Commuter Benefits
flexible spending accounts
Dependent care accounts
development opportunities

Job Description

Shake Shack is a renowned and rapidly expanding hospitality brand that originated as a humble hot dog cart in New York City’s Madison Square Park. Founded by Danny Meyer, the CEO of Union Square Hospitality Group, Shake Shack quickly grew popular among locals and visitors alike, establishing a strong community connection by donating initial proceeds to park beautification. Over time, the business blossomed into a permanent stand and has since evolved into one of the fastest-growing culinary destinations, known for its commitment to high-quality food and exceptional hospitality. Rooted deeply in fine dining traditions and community involvement, Shake Shack emphasizes... Show More

Job Requirements

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • knowledge of restaurant personnel management
  • understanding of food planning and preparation
  • familiarity with purchasing, sanitation and health codes
  • ability to maintain security standards
  • aptitude for leadership and coaching
  • understanding of financial business operations
  • food handler certification preferred
  • willingness to work flexible hours

Job Qualifications

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • understanding of financial aspects of business operations
  • food handler certification, preferred
  • willingness to work flexible hours

Job Duties

  • Manage daily restaurant operations to ensure superior service and guest satisfaction
  • train team members on all aspects of the Shack operations
  • motivate and manage team members to provide highest level of hospitality
  • demonstrate leadership with a focus on coaching and achieving excellence
  • develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • ensure compliance with sanitation and safety regulations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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