Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $70,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
performance bonuses
401(k) Plan
Paid Time Off
Employee assistance program
Job Description
THE ONE GROUP is a renowned global leader in vibe dining, known for creating exceptional dining experiences that combine innovative cuisine with vibrant atmosphere. As a forward-thinking company in the hospitality industry, THE ONE GROUP operates a collection of high-energy restaurants that cater to guests seeking a unique and memorable dining experience. Committed to excellence, the company continuously strives to enhance its services through innovation, outstanding customer service, and strong brand development. THE ONE GROUP offers its employees competitive industry-leading compensation, comprehensive benefits, and exclusive perks, making it an attractive place for professionals passionate about hospitality and customer satisfaction.
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Job Requirements
- High school diploma or equivalent required
- Proven experience in restaurant management or hospitality leadership roles
- Ability to work flexible hours including nights weekends and holidays
- Excellent interpersonal and communication skills
- Strong organizational and multitasking abilities
- Proficiency in restaurant management software
- Knowledge of food safety and sanitation standards
- Ability to lead and motivate a team under pressure
Job Qualifications
- Proven leadership experience as a restaurant manager general manager or hospitality manager
- Strong customer service background with a focus on guest experience and operational excellence
- Extensive food and beverage knowledge with the ability to educate staff on menus and ingredients
- Familiarity with restaurant management software such as OpenTable Avero and POS systems
- Strong leadership communication and problem-solving skills
- Acute financial management skills with experience handling budgets and P and L reports
Job Duties
- Oversee daily restaurant operations including front-of-house and back-of-house management
- Maintain service excellence ensuring all guests receive an elevated and seamless dining experience
- Monitor product quality vendor relationships and compliance with sanitation and safety regulations
- Organize and supervise staff shifts ensuring optimal floor coverage
- Implement and uphold company policies and hospitality standards
- Recruit hire and onboard top talent to build and maintain a high-performance team
- Train and mentor employees in customer service best practices and operational excellence
- Conduct performance appraisals and provide constructive feedback to improve productivity
- Foster team morale and motivation ensuring a collaborative and high-energy work environment
- Deliver superior service and maximize customer satisfaction
- Handle guest concerns with professionalism and efficiency ensuring positive resolutions
- Uphold THE ONE GROUP's brand image and develop initiatives to enhance its local presence
- Promote the brand through word-of-mouth marketing restaurant events and local partnerships
- Recommend creative ways to attract new guests including social media engagement and promotions
- Monitor restaurant revenue and expenses ensuring profitability and cost control
- Identify areas to optimize sales reduce waste and improve overall financial performance
- Work with leadership to develop marketing and promotional strategies to increase guest traffic
- Create detailed reports on weekly monthly and annual revenues and expenses
- Maintain oversight of inventory and ensure effective purchasing strategies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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