Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $70,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Performance bonus
Paid Time Off
Employee Discounts
Employee assistance program
Job Description
THE ONE GROUP is a globally recognized hospitality company known for its diverse portfolio of upscale restaurants and vibrant nightlife venues. Established as a leader in the dining and entertainment industry, THE ONE GROUP prides itself on delivering exceptional guest experiences through innovative culinary concepts, stylish environments, and unparalleled service. With locations spanning key cities across the United States and beyond, this company caters to a sophisticated clientele seeking memorable social and dining engagements. THE ONE GROUP’s commitment to excellence is demonstrated by its dynamic work culture, focus on employee well-being, and an emphasis on career advancement opportunities within the... Show More
Job Requirements
- Proven leadership experience in restaurant management
- strong customer service skills
- in-depth knowledge of food and beverage operations
- familiarity with restaurant management software
- excellent communication and problem-solving abilities
- experience in financial management including budgets and profit and loss reports
- ability to lead and motivate teams effectively
Job Qualifications
- Proven leadership experience as a restaurant manager general manager or hospitality manager
- strong customer service background with a focus on guest experience and operational excellence
- extensive food and beverage knowledge with the ability to educate staff on menus and ingredients
- familiarity with restaurant management software including OpenTable Avero and POS systems
- strong leadership communication and problem-solving skills
- acute financial management skills with experience handling budgets and P&L reports
Job Duties
- Oversee daily restaurant operations including front-of-house and back-of-house management
- maintain service excellence ensuring all guests receive elevated and seamless dining experiences
- monitor product quality vendor relationships and compliance with sanitation and safety regulations
- organize and supervise staff shifts ensuring optimal floor coverage
- implement and uphold company policies and hospitality standards
- recruit hire and onboard top talent to build and maintain a high-performance team
- train and mentor employees in customer service best practices and operational excellence
- conduct performance appraisals and provide constructive feedback to improve productivity
- foster team morale and motivation ensuring a collaborative and high-energy work environment
- deliver superior service and maximize customer satisfaction
- handle guest concerns with professionalism and efficiency ensuring positive resolutions
- uphold THE ONE GROUP's brand image and develop initiatives to enhance its local presence
- promote the brand through word-of-mouth marketing restaurant events and local partnerships
- recommend creative ways to attract new guests including social media engagement and promotions
- monitor restaurant revenue and expenses ensuring profitability and cost control
- identify areas to optimize sales reduce waste and improve overall financial performance
- work with leadership to develop marketing and promotional strategies to increase guest traffic
- create detailed reports on weekly monthly and annual revenues and expenses
- maintain oversight of inventory and ensure effective purchasing strategies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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