Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $44,400.00 - $62,700.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
Live music events
Special event access
Job Description
Sports & Social Allentown is a vibrant and unique sports bar and social lounge situated in the heart of downtown Allentown. Covering an impressive 10,000 square feet, this venue offers a dynamic and engaging environment for sports enthusiasts and socializers alike. With numerous large TV screens equipped with cutting-edge audiovisual technology, patrons can enjoy watching multiple live sports games and events simultaneously via an impressive LED display. The atmosphere is perfectly complemented by an elevated dining and beverage service, featuring made-from-scratch menu items and expertly curated cocktails designed to satisfy a variety of tastes. The venue regularly features live music... Show More
Job Requirements
- Communication skills utilized when interacting with others
- Ability to complete paperwork and management reports
- Ability to order and receive inventory
- Strong mathematical skills including basic math, budgeting and profit/loss concepts
- Ability to motivate and train staff
- Ability to work nights, weekends and/or holidays
- Ability to carry or lift items weighing up to 75 pounds
- Ability to move safely and efficiently about the outlet(s)
- Ability to handle food, objects, products and utensils
- Ability to bend, stoop, and kneel
Job Qualifications
- High school diploma or equivalent
- At least 1-2 years restaurant management experience in a full service restaurant or nightclub or similar setting
- Hospitality Management Degree or some college preferred
- Must speak fluent English, other languages preferred
- Strong communication skills
- Ability to interact with guests, employees and third parties professionally
- Reading and writing abilities
- Familiarity with paperwork, management reports, ordering and receiving inventory
- Basic math skills including budgeting, profit/loss concepts, percentages, and variances
- Strong problem solving, reasoning, motivating, organizational and training abilities
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency
Job Duties
- Ensure compliance with standards of service and operating procedures
- Adhere to federal, state and local regulations concerning health safety or other compliance requirements
- Supervise day-to-day activities of one or more food and/or beverage outlets or assigned portion of the operation
- Plan and organize work
- Communicate and enforce policies and procedures
- Recommend and/or initiate salary, disciplinary, or other staffing-related actions in accordance with company rules and policies
- Alert management of potentially serious issues
- Ensure all staff is properly trained and certified and have the tools and equipment needed to effectively carry out their job functions
- Ensure guests are greeted upon arrival
- Respond appropriately to guest complaints
- Establish and implement appropriate service recovery guidelines in order to ensure total guest satisfaction
- Assist with creating innovative programs and promotions to market special menu items, increase sales, and increase guest patronage
- Assist in the development and implementation of new menus and local food and beverage marketing programs, and participate in and maintain system-wide food and beverage marketing programs
- Assist in monitoring performance of the restaurant through analysis of guest feedback and financial results
- Initiate corrective action as needed
- Maintain procedures to ensure the security and proper storage of restaurant inventory and equipment
- ensure the security of monies, credit and financial transactions
- replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and to minimize waste and control costs
- Participate in taking inventories
- Achieve budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of the food and beverage outlet(s)
- Assist in preparation of the annual operating budget which supports the overall objectives of the food and beverage outlet(s)
- Ensure that all restaurant equipment (coffee and soda machines, registers, etc.) are in proper operational condition and cleaned on a regular basis
- Ensure that all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes
- May coordinate special events scheduled for the venue
- Attend bi-weekly call with Brand leadership to discuss marketing strategies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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