Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $24.00 - $28.80
Work Schedule
Standard Hours
Day Shifts
Benefits
Paid holidays
Paid Time Off
anniversary rewards
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
retirement savings plan
Tuition Reimbursement
Job Description
Atria Senior Living is a renowned organization dedicated to creating vibrant communities where employees flourish in their roles, ultimately helping residents thrive in their homes. With a family of senior living brands, Atria focuses on providing an enriching and supportive environment, both for the employees and the residents. The company is committed to delivering outstanding benefits and fostering a workplace culture that promotes professional growth, health, and well-being. Atria Senior Living offers competitive compensation and emphasizes employee satisfaction through various reward programs and comprehensive benefits packages. This includes paid holidays and paid time off (PTO), annual anniversary rewards starting at... Show More
Job Requirements
- High school diploma or General Education Degree (GED) required
- minimum two years of front of the house supervision experience
- basic computer skills including Microsoft Word and Excel
- ability to carry a tray with at least six meals and/or beverages simultaneously
- strong organizational and time management abilities
- capability to work collaboratively with management and staff
Job Qualifications
- High School Diploma or General Education Degree (GED)
- two years of experience in front of the house supervision
- college or culinary institute degree preferred
- strong organization and time management skills
- basic computer skills including Microsoft Word and Excel
- able to carry a tray with at least six meals and/or beverages at any given time
Job Duties
- Responsible for the overall operations and service of meals in all dining venues of the community
- responsible for the hiring, training and development, and ongoing performance management of the wait staff working in all dining venues of the community
- provide high levels of customer service and create a restaurant style dining atmosphere
- work closely with Director of Culinary Services and Executive Director to keep residents satisfied with food, service, and dining programs
- assist with preparation and execution of the Art of Atria Dining enhancement programs
- review daily menu with residents and staff
- orient new residents to menus, dining room hours, and dress code for dining venue
- solve issues before they become problems or complaints
- assist with room service delivery according to company policy
- document and report resident attendance for meals
- train and uphold Quality Enhancement standards at all times
- create dining staff cleaning schedules and hold staff accountable for completion
- ensure proper handling of dishes, silverware, glassware according to company and food handling guidelines
- maintain dining room cleanliness and atmosphere
- visually confirm tables are set according to Atria Standards
- ensure dining room floors are clean and maintained
- ensure trash and refuse containers are emptied and clean
- ensure beverage equipment, ice cream freezer, refrigeration, food, and supply storage areas are clean and in good working condition
- verbally and visually confirm resident satisfaction throughout meals
- assist with transportation and storage of food and supplies
- ensure dining room side work is completed prior to end of shift
- hold staff accountable to maintain café and hospitality stations per standards
- interview, hire, coach, train and develop wait staff
- conduct ongoing and annual performance appraisals
- coach and train wait staff on service and serving techniques
- assist Director of Culinary Services with back of house operations
- assist with special events, banquets, and theme meals
- communicate resident likes and dislikes to cooks and Director of Culinary Services
- communicate complaints and compliments to culinary staff
- conduct pre-meal stand up meetings in absence of Director of Culinary Services
- attend resident Food for Thought meetings and lead in absence of Director or Chef
- participate in monthly department meetings and in-services
- notify Director of Culinary Services of equipment mechanical problems
- manage schedules according to resident census and budgets
- communicate resident and guest food orders accurately to avoid waste
- manage budgets for table linen, supplies, uniforms, payroll and special events
- assist in menu planning based on resident preferences
- ensure safety and security procedures are followed
- perform other duties as assigned or requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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