Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $58,630.00 - $64,350.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Quarterly bonus
Paid Referral Program
Free Meals
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k Match
flexible schedules
Employee assistance program
career advancement
free uniform
Job Description
Smashburger is a fast-casual restaurant chain that was founded in 2007 with the commitment to serve a better burger. The company focuses on providing high-quality burgers, excellent service, and a supportive environment for its employees. Since its inception, Smashburger has expanded rapidly, averaging the opening of approximately 10 new restaurants each year. With a strong emphasis on teamwork, diversity, and safety, the brand prides itself on building better teams and delivering better experiences to both its customers and staff. Smashburger invests heavily in internal growth opportunities, encouraging continuous learning and career advancement within its ranks. The culture promotes fairness and... Show More
Job Requirements
- 1-2 years of manager experience in restaurants
- flexible to work nights, weekends, and holidays
- follow Smashburger uniform standards
- ability to follow all guidelines and procedures set forth by Smashburger and employment regulations
- successful completion of Smashburger training program
- possess strong communication skills
- people management skills to effectively lead teams
- excellent attention to detail
- proven time management and organizational skills
- highly motivated and results driven
- physical ability to stand for extended periods and lift boxes up to 50 lbs
- ability to work in high and low temperatures
Job Qualifications
- 1-2 years of manager experience in restaurants
- strong communication skills both written and verbal
- people management skills to select, assess, coach, counsel, develop, motivate, and lead teams
- excellent attention to detail
- proven time management, consistency, and organizational skills
- highly motivated, self-directed, and results driven
Job Duties
- Manage the performance of multiple Shift Leaders and employees
- promote a fun and positive work environment
- manage the effectiveness of people focused processes and systems
- provide initial and ongoing training to all employees utilizing SmashConnect, LMS, and the 4 step method of training
- reward and recognize employee performance that exceeds company standards
- manage the daily completion of operational checklists including line checks, uniform standards, opening/closing checklists, and safe and deposit logs
- manage FSC operational standards daily
- manage guest experience metrics such as NPS and OSAT
- ensure food safety standards compliance with local health departments
- exemplify guest service on each shift and communicate SIZZLE service standards
- manage onboarding and training for new employees
- support routine management communication
- follow COGS management procedures for food ordering and inventory
- enforce company cash policies to minimize losses
- manage daily labor
- build schedules using company forecast tools and adjust labor as needed
- manage local store marketing programs as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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