Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $58,630.00 - $64,350.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Quarterly bonus
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k Match
Flexible Schedule
Employee assistance program
free uniform
Job Description
Smashburger is a renowned fast-casual restaurant chain that launched its first location in 2007 with a commitment to serving a superior burger. The brand's distinct philosophy revolves around creating better burgers paired with better service, support, and teamwork, all within a diverse and safe work environment. With an impressive annual expansion rate of approximately ten new restaurants, Smashburger invests heavily in nurturing internal talent and fostering professional development for its team members. The company is proud of its core values which emphasize building better burgers, better teams, and delivering better experiences for both customers and employees.
As a ... Show More
As a ... Show More
Job Requirements
- One to two years of manager experience in restaurants
- flexible to work nights, weekends, and holidays
- follow Smashburger uniform standards
- ability to follow all guidelines and procedures by Smashburger and local, state, federal employment regulations
- must successfully complete Smashburger training program
- possess strong communication skills both written and verbal
- people management skills to select, assess, coach, counsel, develop, motivate, and lead teams
- excellent attention to detail
- proven time management, consistency, and organizational skills
- highly motivated, self-directed, and results driven
- physical ability to stand for extended periods and lift boxes up to 50 lbs
- ability to work in high and low temperatures
Job Qualifications
- One to two years of managerial experience in restaurants
- strong communication skills both written and verbal
- people management skills including selecting, assessing, coaching, counseling, developing, motivating, and leading teams
- excellent attention to detail
- proven time management and organizational skills
- highly motivated, self-directed, and results-driven
- ability to work flexible shifts including nights, weekends, and holidays
Job Duties
- Manage the performance of multiple shift leaders and employees
- promote a fun and positive work environment
- manage the effectiveness of people-focused processes and systems
- provide initial and ongoing training to all employees utilizing SmashConnect, LMS, and the four-step training method
- reward and recognize employee performance exceeding company standards
- manage daily operational checklists including line checks, uniform standards, opening/closing checklists, safe and deposit logs
- manage FSC operational standards daily
- manage guest experience metrics (NPS and OSAT)
- ensure food safety standards compliance with local health departments
- exemplify guest service on each shift and communicate SIZZLE service standards
- manage employee onboarding and training
- support routine management communication
- follow COGS procedures for food ordering and inventory
- adhere to company cash policies to minimize losses
- manage daily labor and build schedules based on forecast tools and labor percentages
- manage local store marketing programs as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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