Shake Shack logo

Shake Shack

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k
Paid Time Off
Paid parental leave
Employee assistance program
Commuter Benefits
flexible spending accounts
development opportunities

Job Description

Shake Shack is a leading hospitality brand known for its commitment to quality and community. Founded by Danny Meyer in New York City's Madison Square Park, Shake Shack began as a humble hot dog cart dedicated to delivering exceptional food while contributing to local park beautification. Today, it has grown into a vibrant and rapidly expanding restaurant chain that excels in blending high-quality cuisine with exceptional guest experiences. The brand's foundation is deeply rooted in hospitality principles from fine dining, ensuring that every guest encounter reflects care, respect, and a positive atmosphere. Shake Shack's mission is to "Stand For Something... Show More

Job Requirements

  • 2-3 years of restaurant management experience
  • Knowledge of restaurant operations
  • Leadership and coaching skills
  • Understanding of financial business operations
  • Food handler certification preferred
  • Flexibility to work varied hours

Job Qualifications

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • Understanding of financial aspects of business operations
  • Food handler certification, preferred
  • Willingness to work flexible hours

Job Duties

  • Manage daily restaurant operations to ensure superior service and guest satisfaction
  • Train team members on all aspects of the Shack operations
  • Motivate and manage team members to provide highest level of hospitality
  • Demonstrate leadership with a focus on coaching and achieving excellence
  • Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • Ensure compliance with sanitation and safety regulations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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