Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,000.00 - $60,000.00
Work Schedule
Day Shifts
Night Shifts
Benefits
Dental Insurance
employee discount
Paid Time Off
Paid training
Vision Insurance
Job Description
Twin Peaks is a renowned dining establishment known for its unique blend of eats, drinks, and scenic views. Established as a bold and innovative restaurant chain, Twin Peaks has successfully created a distinctive brand by combining rugged charm with a fun and playful atmosphere. The company's commitment to delivering high-quality food and beverages while providing outstanding hospitality has made it a favorite among patrons seeking not just a meal, but a memorable dining experience. With multiple locations throughout the Houston, Texas area, including a notable presence in Beaumont, Twin Peaks continues to expand its reach while maintaining its core values... Show More
Job Requirements
- High school diploma required
- Substantial experience managing high-volume restaurants and/or bars
- Proficient in food planning, preparation, purchasing, sanitation, security, company policies, personnel management, and recordkeeping
- Strong problem-solving skills to handle multi-step instructions and changing situations
- Ability to compute change, checkouts, and bank deposits accurately
- Successful completion of required training including food and alcohol service certifications
- Ability to effectively communicate in English
- Availability for night and day shifts
- Ability to stand for long periods, walk, reach, lift up to 40 pounds
- Willingness to adhere to all company standards and applicable laws
Job Qualifications
- Minimum of 2 years management experience in a high-volume full-service restaurant
- Prior experience managing full-service restaurant concepts
- Exceptional people skills
- Passionate work ethic
- Ability to motivate and lead teams
- Strong understanding of food and beverage quality standards
- Proficient with office software such as MS Word and Excel
- ServSafe certification required
- Ability to communicate effectively in English
- Spanish language skills are helpful
Job Duties
- Manage shifts including decision making, scheduling, and planning while upholding standards and cleanliness
- Ensure safe working and guest environment
- Provide daily direction to employees on operational and procedural issues
- Ensure positive guest experiences and respond to complaints
- Teach, motivate, coach, and discipline staff
- Maintain a fun and professional atmosphere free of discrimination and poor performance
- Train and develop hourly employees with coaching and evaluations
- Motivate front of house staff to provide excellent service
- Hold kitchen staff accountable for cooking standards and sanitation
- Recruit staff that meet brand image and costume standards
- Hire, supervise, counsel, and train hourly employees according to company policy
- Maintain organized and updated training schedules and materials
- Create daily shift schedules weekly
- Handle issues of discrimination and harassment in compliance with policies and laws
- Complete accident and incident reports promptly
- Ensure financial and payroll duties are completed accurately
- Estimate food and beverage costs and control portions to minimize waste
- Place orders and schedule delivery of supplies
- Adhere to company standards in service levels and cost control
- Enforce sanitary practices and ensure compliance with laws
- Maintain professional restaurant image and cleanliness
- Serve alcohol responsibly and according to law
- Dedicate to making Twin Peaks the best restaurant of its class
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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