Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,300.00 - $61,100.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Work-life balance
Job Description
Loews Atlanta Hotel, located in the vibrant heart of Midtown Atlanta, offers guests an unbeatable location just steps away from the city's finest attractions. Known for its spectacular views, beautifully appointed rooms, and warm Southern hospitality, Loews Atlanta Hotel is a sought-after destination for travelers seeking a blend of modern comfort and traditional charm. The hotel prides itself on delivering exceptional service and experiences that reflect the dynamic culture and energy of Atlanta’s most vibrant neighborhood.
This role, situated within the Food and Beverage department of Loews Atlanta Hotel, is pivotal to ensuring that all outlet operations run smooth... Show More
This role, situated within the Food and Beverage department of Loews Atlanta Hotel, is pivotal to ensuring that all outlet operations run smooth... Show More
Job Requirements
- Associate of Science degree or higher in hospitality or food service management
- Minimum two years management experience in hotel or quality food service operation
- Certification as food service manager or ability to obtain required certification
- Strong leadership and organizational abilities
- Excellent communication skills
- Ability to work flexible hours including weekends and holidays
- Commitment to guest satisfaction and service excellence
- Compliance with hotel policies and procedures
- Professional appearance and grooming standards
- Ability to address guests by name
- Friendly and professional attitude
Job Qualifications
- Associate of Science degree or higher in Hospitality or Food Service management
- Thorough knowledge of upscale food service operations administration
- Two years management experience in hotel or quality standalone food service operation
- Certification as Food Service Manager or ability to obtain as required by regulations
- Ability to maintain effective operational and control processes for maximum efficiency
- Strong management, leadership, organizational and communication skills
- Ability to work flexible schedule including weekends and holidays
- Friendly, sincere and professional demeanor to make guests feel important
- Ability to address guests by name consistently
Job Duties
- Maintains outlet staffing levels to provide for optimal performance
- Represents the Director of Food and Beverage in his or her absence
- Ensures adherence to departmental and Loews Hotels guidelines, policies and procedures
- Responsible for smooth, efficient, cost effective operation of outlets including labor management, supervision of service, and inventory control
- Personally supervises outlet activities to ensure quality production and delivery of product and service
- Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience
- Prepares all department storeroom requisitions and ensures operational costs are within budget
- Reviews daily payroll reports and controls labor costs by adjusting staff levels
- Communicates daily with Executive Chef or Sous Chef regarding reservations, large parties and VIPs
- Interviews, trains, appraises, coaches, counsels and disciplines personnel
- Follows New Hire Training and Star Service Competency program
- Evaluates employee performance and sets goals for improvement and advancement
- Coaches and retrains employees to ensure superior performance
- Attends hotel and departmental meetings to stay informed and maintain communication
- Evaluates guest needs and competitive market changes to recommend product and service adjustments
- Visible and works the floor during peak food service times
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: