Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
Wendy's is a globally recognized fast-food restaurant chain known for its fresh, high-quality food and exceptional customer service. Established with a commitment to provide customers with excellent dining experiences, Wendy's operates numerous locations, including one in Ridgeland, MS. The company stands out in the competitive fast-food industry through its dedication to innovation, consistent quality, and fostering a positive work environment that promotes teamwork and employee growth. As a leader in the casual dining sector, Wendy's focuses on creating an inviting atmosphere for guests while maintaining operational excellence and profitability.
The role of the Restaurant Manager at Wendy's is crucia... Show More
The role of the Restaurant Manager at Wendy's is crucia... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience in restaurant management or leadership
- Ability to work flexible hours including nights and weekends
- Strong leadership and interpersonal skills
- Excellent communication skills
- Ability to manage labor costs and budgeting
- Capability to train and develop teams
- Knowledge of food safety and health regulations
- Basic computer skills
- Ability to handle administrative tasks
- Attention to detail and organizational skills
Job Qualifications
- High school diploma or equivalent
- Previous experience in restaurant management or supervisory roles
- Strong leadership and team coaching skills
- Effective communication and interpersonal abilities
- Knowledge of labor cost management and budgeting
- Ability to monitor and improve product quality and customer service
- Experience in training and developing staff
- Familiarity with inventory control and security procedures
- Ability to follow company policies and health and safety regulations
- Proficiency in administrative duties including scheduling
- Problem-solving and decision-making skills
Job Duties
- Manage labor costs by evaluating labor needs against projected sales
- Review monthly budget and profit and loss statements
- Build sales through customer satisfaction promotion
- Monitor crew prep, production and procedure execution to control costs
- Track waste levels according to established procedures
- Communicate sales and profit issues to General Manager or District Manager
- Assist in executing restaurant sales and profit plans
- Monitor product quality through customer interaction and crew performance feedback
- Take service times to assess efficiency and train crew to improve service
- Encourage customer courtesy and feedback solicitation
- Establish and communicate daily service goals
- Train crew to maintain cleanliness and follow cleaning plans
- Direct crew to address cleaning deficiencies
- Train crew on new products and use orientation and training processes
- Assist in training new managers
- Cross-train crew for efficient shift coverage
- Recognize high-performing team members
- Enforce prep and production goals
- Monitor inventory and product availability
- Conduct physical inventory as required
- Receive food deliveries
- Maintain security of cash, products and equipment
- Follow restaurant priorities established by General Manager
- Ensure standards and procedures are followed during shifts
- Take corrective actions for anticipated or identified issues
- Adhere to operations manual and company policies
- Maintain safe working conditions
- Follow cash control policies
- Report accidents promptly
- Resolve health department operational issues
- Manage shifts using established guidelines
- Perform administrative duties as assigned
- Write crew schedules to meet management objectives
- Ensure compliance with company standards for benefits
- Follow preventative maintenance program
- Train crew to maintain equipment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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