Dunkin' logo

Dunkin'

Restaurant Manager

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Exact $17.00
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Flexible Schedule
Training and development opportunities

Job Description

Dunkin' is a well-established and popular international brand known primarily for its coffee and baked goods. Operated under a franchise model, Dunkin' restaurants are independently owned and operated by franchisees who embody the brand's commitment to providing quick, quality food and beverage service. The company operates in a fast-paced environment where guest satisfaction and operational excellence are paramount. Dunkin' has a rich history and strong community presence, making it a go-to destination for customers seeking delicious coffee and fresh food offered with friendly service.

This particular opportunity is for a Restaurant Manager position at a Dunkin' franchise. The ro... Show More

Job Requirements

  • High school diploma or equivalent
  • restaurant, retail or supervisory experience
  • able to clearly express oneself verbally and in writing in English
  • at least 18 years of age where applicable
  • completed ServSafe certification
  • strong leadership skills
  • ability to manage labor, food costs and cash
  • excellent communication skills
  • ability to analyze business results and implement improvements

Job Qualifications

  • Able to clearly express oneself verbally and in writing (English)
  • math and financial management
  • restaurant, retail or supervisory experience
  • at least 18 years of age (where applicable)
  • high school diploma (or equivalent)
  • guest focus - anticipate and understand guests needs and exceed their expectations
  • passion for results - set compelling targets and deliver on commitments
  • problem solving and decision making - make good decisions based on analysis, experience and judgment
  • building effective teams - get the right people in the right places enabling them to make decisions and celebrate success as a team
  • conflict management - use interpersonal skills to confront tough issues and resolve disagreements constructively
  • developing direct reports and others - provide honest feedback to team members actively coaching and supporting them to achieve personal and professional goals

Job Duties

  • Promote a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively
  • hire, train and develop the right people and plan staffing levels to meet guest and business needs
  • hold guests as highest priority and role model exceptional guest service
  • ensure brand standards and systems are executed
  • drive sales through effective execution of restaurant standards and marketing initiatives
  • delegate and lead processes to control labor costs, food costs and cash
  • analyze restaurant environment and business results to identify opportunities and action plan with their team to set and achieve goals

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: