Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,000.00 - $60,000.00
Work Schedule
Day Shifts
Night Shifts
Benefits
Dental Insurance
employee discount
Paid Time Off
Paid training
Vision Insurance
Job Description
Twin Peaks is a well-established restaurant chain known for its bold, fun, and rugged concept that combines great food, drinks, and scenic views to create a unique dining experience. Operating locations throughout the Houston, TX area, including Beaumont, Twin Peaks caters to guests seeking comfort and adventure in an energetic environment. The brand prides itself on maintaining high standards of food quality, exceptional service, and a vibrant atmosphere driven by a dedicated team. Employees at Twin Peaks are encouraged to grow professionally within a company that values innovation and continuous improvement. The company offers a competitive salary range of $48,000... Show More
Job Requirements
- High school diploma required
- Must have at least 2 years of management experience in high-volume, full-service restaurants
- Proficiency in food planning, purchasing, sanitation, security, personnel management, and recordkeeping
- Ability to apply common-sense understanding to multi-step instructions
- Ability to handle quickly changing situations
- Must complete all required training and certifications
- Ability to communicate effectively in English
- Knowledge of office software such as MSWord and Excel
- ServSafe certification required
Job Qualifications
- Must have substantial experience managing high-volume restaurants and/or bars
- Proficient in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports
- Ability to apply common-sense understanding to carry out multi-step instructions
- Ability to handle quickly changing situations with many variables
- Ability to mathematically compute proper change, perform accurate checkouts and bank deposits
- Must successfully complete required training such as food and/or alcohol service certifications
- Ability to effectively communicate in English
- Spanish communication skills are extremely helpful
- High school diploma required
- Knowledge of MSWord and Excel
- ServSafe certification required
Job Duties
- Manage shifts which includes decision making, scheduling, planning while upholding standards, product quality and cleanliness
- Ensure a safe working and guest environment to reduce the risk of injury and accidents
- Provide daily direction to employees regarding operational and procedural issues
- Ensure positive guest experience in all areas, respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
- Effectively teach, motivate, coach, and discipline staff
- Maintain a fun, playful atmosphere free of intimidation, discrimination, harassment, poor attitude, and poor work performance
- Train and develop hourly employees, providing and documenting regular coaching and evaluation
- Ensure steps of service are followed at all times and motivate front of house staff to entertain and provide peaks service to every table
- Hold kitchen staff accountable for the ten absolutes of a Twin Peaks cook and sanitation standards
- Proactively recruit team members who meet or exceed brand image and costume standards
- Hire, supervise, counsel, and train hourly employees
- Maintain organized and updated training schedules, programs and materials for new employees
- Create daily shift schedules for hourly employees on a weekly basis in accordance with company policy
- Handle issues of discrimination or harassment in accordance with company policy and legal guidelines
- Complete accident and incident reports promptly
- Ensure all financial and payroll duties are completed accurately and timely
- Estimate food and beverage costs, supervise portion control and minimize waste
- Place orders with distributors and schedule delivery of fresh food and supplies
- Dress and act professionally to set a good example
- Correct Twin Peaks standards when not being met
- Adhere to company standards to increase sales and minimize costs
- Enforce sanitary practices and ensure compliance with laws and ordinances
- Maintain consistent, high-quality food preparation and service
- Maintain professional restaurant image including cleanliness and uniform standards
- Ensure responsible alcohol service
- Dedicate to making Twin Peaks the best restaurant of its class
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: