Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,000.00 - $60,000.00
Work Schedule
Day Shifts
Night Shifts
Benefits
Dental Insurance
employee discount
Paid Time Off
Paid training
Vision Insurance
Job Description
Twin Peaks is a restaurant chain known for its bold, fun, and rugged atmosphere combined with scenic views, hearty eats, and refreshing drinks. With multiple locations throughout the Houston, TX area, including Beaumont, Twin Peaks offers a unique dining experience that stands out in the crowded full-service restaurant market by focusing on high-quality food, attentive service, and an immersive environment. The company prides itself on fostering a culture of innovation, dedication, and excitement for both its guests and employees. Twin Peaks has established itself as a go-to destination for those seeking comfort, adventure, and engaging hospitality underpinned by consistent high... Show More
Job Requirements
- must have substantial experience managing high-volume restaurants and/or bars
- ability to apply common-sense understanding to carry out multi-step instructions
- ability to deal with quickly changing situations with many variables
- ability to mathematically compute proper change perform employee checkouts and bank deposits
- must complete required training in compliance with regulations such as food and alcohol service certifications
- ability to effectively communicate in English
- high school diploma required
- knowledge of office software MS Word Excel
- ServSafe certification required
Job Qualifications
- prior management experience in full-service restaurant concepts
- ability to execute high standards in food and beverage quality
- exceptional people skills
- passionate work ethic
- proficiency in food planning preparation purchasing sanitation security company policies personnel management recordkeeping and reporting
- ability to communicate effectively in English
- Spanish language skills helpful
- high school diploma
- knowledge of office software including MS Word and Excel
- ServSafe certification
Job Duties
- manage shifts including decision making scheduling and planning while upholding standards product quality and cleanliness
- ensure a safe working and guest environment to reduce risk of injury and accidents
- provide daily direction to employees regarding operational and procedural issues
- ensure positive guest experience and respond to complaints to turn dissatisfied guests into return guests
- investigate and resolve complaints concerning food quality and service
- teach motivate coach and discipline staff
- maintain a playful atmosphere free of intimidation discrimination harassment and poor work performance
- train and develop hourly employees providing and documenting coaching and evaluation
- ensure steps of service are followed and motivate front of house staff to entertain and provide peak service
- hold kitchen staff accountable for standards and sanitation
- recruit staff who meet company image and costume standards
- hire supervise counsel and train hourly employees ensuring proper documentation
- maintain organized and updated training schedules programs and materials
- create daily shift schedules for hourly employees weekly in accordance with company policy
- handle issues of discrimination or harassment according to company policy and legal guidelines
- complete accident and incident reports promptly
- complete financial invoices reporting and payroll administrative duties on time and accurately
- estimate food and beverage costs and coordinate purchasing and provisioning
- supervise portion control and minimize waste
- estimate food needs place orders with distributors and schedule deliveries
- dress and act professionally setting a good example
- correct standards that are not met
- adhere to company standards service levels cost control and compliance with laws and policies
- enforce sanitary practices and ensure compliance with operational standards
- maintain consistent high-quality food preparation and service
- uphold professional restaurant image including cleanliness and appearance standards
- ensure responsible alcohol service and legal compliance
- dedicate to making Twin Peaks the best in its class
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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