Denny's (DFO, LLC) logo

Denny's (DFO, LLC)

Restaurant Manager

Burbank, CA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $68,500.00 - $78,000.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts

Job Description

Denny's is a well-established and beloved restaurant chain known for its commitment to serving delicious meals and providing exceptional hospitality to its guests. With a rich history of welcoming diverse patrons into a friendly and welcoming environment, Denny's has been a staple in the casual dining industry, offering a diverse menu that satisfies a wide range of tastes. The company operates numerous locations across the country, each dedicated to creating a memorable dining experience through attentive customer service, quality food, and a comfortable atmosphere.

The Restaurant Manager position at Denny's is a pivotal role responsible for overseeing and directing dai... Show More

Job Requirements

  • High School Diploma required
  • Food Safety Manager certification required
  • minimum of 3+ years experience as an Associate Manager or Assistant Manager
  • must be 100% certified in all workstations
  • strong organizational skills
  • excellent oral and written communication skills
  • ability to communicate effectively in English
  • basic math skills
  • respect for diversity
  • problem-solving ability
  • ability to handle high-stress situations
  • interpret financial statements
  • ability to multitask
  • availability to work weekends, holidays, evenings, and extra shifts
  • availability to travel including overnight and airline travel
  • reliable transportation.

Job Qualifications

  • High School Diploma required
  • working toward AA or BA/BS degree preferred
  • minimum of 3+ years experience as an Associate Manager and/or three years experience as an Assistant Manager
  • must be 100% certified in all workstations
  • Food Safety Manager certification is required
  • strong organizational skills with excellent oral and written communication skills and the ability to communicate with all levels of the organization
  • ability to communicate effectively, both orally and in writing, in the English language
  • possesses basic math skills (add, subtract, multiply, divide)
  • places a value on diversity and shows respect for others
  • proven ability to problem solve and handle high-stress situations
  • interprets financial statements and understands contributing factors
  • must be able to perform job duties of every position
  • must be prepared to multitask in accordance with the demands of the business
  • ability to work weekends, holidays, evenings, and additional shifts as needed
  • available to travel, including occasional overnight and airline travel when applicable
  • has reliable transportation to meet banking obligations.

Job Duties

  • Manages daily activities to achieve excellence in restaurant operational performance
  • provides an exceptional experience for the guests by ensuring proper training and holding the restaurant team accountable for consistently delivering excellent guest service and food quality in adherence to Denny's brand systems, procedures, and food safety requirements
  • reviews practices and modifies as needed to continuously improve the guest experience
  • maintains visibility and interaction with guests
  • responds to guest concerns and complaints in a timely and professional manner and ensures positive resolution
  • ensures the management team and crew understand and operate all systems correctly
  • maintains Denny's brand image of restaurant cleanliness, maintenance, and excellent service
  • using corporate training programs, individual development plans, and work assignments to develop employees' knowledge and skills
  • providing timely, constructive coaching and feedback
  • restaurant operations - directs restaurant operations to ensure that Denny's Brand Standards for food and facilities are consistently achieved
  • enforces sanitary practices for the general cleanliness and maintenance of the restaurant
  • monitors to ensure that proper security procedures are in place to protect guests, employees, and company assets
  • maintains compliance with all Denny's employment policies, as well as state, local, and federal regulations
  • proactively ensures that problems are addressed and resolved (such as customer complaints, employee relations issues, facilities or security issues, etc.)
  • involves support resources, such as the District Manager or Human Resources Manager, as appropriate.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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