Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Exact $65,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Performance bonus
Paid Time Off
401k plan
Employee assistance program
Job Description
THE ONE GROUP is a global leader in vibe dining, renowned for creating energetic and memorable dining experiences that blend innovative cuisine with exceptional hospitality. With a presence in upscale cities worldwide, THE ONE GROUP has established itself as a forward-thinking, vibrant hospitality company dedicated to delivering unmatched guest experiences and cultivating an inclusive, dynamic workplace. The company emphasizes industry-leading compensation, comprehensive benefits, and exclusive perks that foster employee growth and satisfaction. The compensation package includes up to 10 percent of the base salary in performance-based bonuses and competitive pay, reflecting THE ONE GROUP's commitment to valuing its team members.... Show More
Job Requirements
- Experience as a restaurant manager general manager or hospitality manager
- Knowledge of food and beverage industry standards
- Familiarity with restaurant management software including OpenTable Avero and POS systems
- Strong leadership and communication skills
- Ability to manage financial reports and budgets
- Commitment to maintaining high service and safety standards
- Ability to work in a fast-paced dynamic environment
Job Qualifications
- Proven leadership experience as a restaurant manager general manager or hospitality manager
- Strong customer service background with a focus on guest experience and operational excellence
- Extensive food and beverage knowledge with the ability to educate staff on menus and ingredients
- Familiarity with restaurant management software including OpenTable Avero and POS systems
- Strong leadership communication and problem-solving skills
- Acute financial management skills with experience handling budgets and P and L reports
Job Duties
- Oversee daily restaurant operations including front-of-house and back-of-house management
- Maintain service excellence ensuring all guests receive an elevated and seamless dining experience
- Monitor product quality vendor relationships and compliance with sanitation and safety regulations
- Organize and supervise staff shifts ensuring optimal floor coverage
- Implement and uphold company policies and hospitality standards
- Recruit hire and onboard top talent to build and maintain a high-performance team
- Train and mentor employees in customer service best practices and operational excellence
- Conduct performance appraisals and provide constructive feedback to improve productivity
- Foster team morale and motivation ensuring a collaborative and high-energy work environment
- Deliver superior service and maximize customer satisfaction
- Handle guest concerns with professionalism and efficiency ensuring positive resolutions
- Uphold THE ONE GROUP's brand image and develop initiatives to enhance its local presence
- Promote the brand through word-of-mouth marketing restaurant events and local partnerships
- Recommend creative ways to attract new guests including social media engagement and promotions
- Monitor restaurant revenue and expenses ensuring profitability and cost control
- Identify areas to optimize sales reduce waste and improve overall financial performance
- Work with leadership to develop marketing and promotional strategies to increase guest traffic
- Create detailed reports on weekly monthly and annual revenues and expenses
- Maintain oversight of inventory and ensure effective purchasing strategies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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