Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,000.00 - $60,000.00
Work Schedule
Day Shifts
Night Shifts
Benefits
Dental Insurance
employee discount
Paid Time Off
Paid training
Vision Insurance
Job Description
Twin Peaks is a distinctive restaurant and bar chain recognized for its bold, rugged ambiance paired with an innovative dining experience that combines great food, chilled beers, and scenic views. With locations throughout the Houston, TX area, including a presence in Beaumont, Twin Peaks exemplifies a unique blend of high-volume hospitality with an adventurous spirit. Established as a full-service dining concept, Twin Peaks prides itself on delivering a dynamic environment where guests enjoy scratch-made meals, a lively atmosphere, and attentive service spearheaded by their signature Twin Peaks Girls. The company is committed to fostering a workplace culture that is fun,... Show More
Job Requirements
- High school diploma
- Minimum 2 years management experience in high-volume, full-service restaurants
- Experience managing food planning, purchasing, sanitation, security, personnel management, recordkeeping, and reporting
- Ability to apply common sense understanding to multi-step instructions
- Ability to manage quickly changing situations
- Ability to perform mathematical computations such as change making, checkouts, and bank deposits
- Successful completion of food and alcohol service certifications
- Effective communication skills in English
- Knowledge of MSWord and Excel
- ServSafe certification
Job Qualifications
- High school diploma
- Minimum 2 years management experience in high-volume, full-service restaurants
- Proficient in food planning, preparation, purchasing, sanitation, security, personnel management, and recordkeeping
- Ability to apply common sense to multi-step instructions
- Ability to manage changing situations with many variables
- Ability to perform basic mathematical computations relevant to the job
- Successful completion of required training such as food and alcohol service certifications
- Ability to communicate effectively in English
- Spanish communication skills helpful
- Knowledge of MSWord and Excel
- ServSafe certification
Job Duties
- Manage shifts including decision making, scheduling, planning while upholding standards, product quality and cleanliness
- Ensure a safe working and guest environment to reduce risk of injury and accidents
- Provide daily direction to employees regarding operational and procedural issues
- Ensure positive guest experience and respond to complaints to turn dissatisfied guests into return visitors
- Teach, motivate, coach, and discipline staff while maintaining a fun and respectful atmosphere
- Train and develop hourly employees, document coaching and evaluations
- Recruit staff who meet Twin Peaks image and costume standards
- Hire, supervise, counsel, and train hourly employees
- Maintain organized training schedules and create weekly shift schedules
- Handle all issues of alleged discrimination or harassment in accordance with policies
- Complete accident and incident reports promptly
- Ensure all financial and administrative duties are completed accurately and on time
- Estimate and control food and beverage costs
- Order supplies and schedule deliveries
- Dress and act professionally daily
- Enforce company service and cleanliness standards
- Ensure consistent, high-quality food preparation and service
- Maintain restaurant cleanliness and appearance standards
- Ensure responsible alcohol service and legal compliance
- Dedicate efforts to making Twin Peaks the best restaurant of its class
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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