Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,000.00 - $60,000.00
Work Schedule
Day Shifts
Night Shifts
Benefits
Dental Insurance
employee discount
Paid Time Off
Paid training
Vision Insurance
Job Description
Twin Peaks is a well-established and dynamic restaurant chain that offers a unique blend of Eats, Drinks, and Scenic Views. Known for its bold, fun, rugged, and innovative atmosphere, Twin Peaks creates a memorable dining experience with its high standards in food and beverage quality combined with a breathtaking, outdoor-themed ambiance. With several locations throughout the Houston, TX area including Beaumont, Twin Peaks continues to expand, providing exciting career opportunities to those passionate about the restaurant industry. The company prides itself on embracing a culture that promotes adventure, teamwork, and growth, making it an excellent workplace for those looking to... Show More
Job Requirements
- High school diploma required
- Minimum of 2 years management experience in high-volume full-service restaurants
- ServSafe certification required
- Proficiency in food safety and sanitation regulations
- Strong interpersonal and communication skills
- Ability to manage schedules, payroll, and financial reporting
- Ability to handle multiple tasks in a fast-paced environment
- Knowledge of Microsoft Office software
- Commitment to uphold company policies and standards
- Ability to complete training programs and certifications
- Strong leadership and motivational skills
Job Qualifications
- Minimum of high school diploma
- At least 2 years of management experience in high-volume, full-service restaurants
- Proficiency in food planning, purchasing, sanitation, security, personnel management, recordkeeping, and reporting
- Ability to apply common-sense understanding to follow complex instructions
- Strong communication skills in English, Spanish skills are a plus
- ServSafe certification required
- Working knowledge of MS Word and Excel
- Ability to handle fast-changing environments and multiple variables
Job Duties
- Manage shifts including decision making, scheduling, planning while upholding standards and product quality
- Ensure a safe working and guest environment to reduce risk of injury and accidents
- Provide daily direction to employees regarding operational and procedural issues
- Ensure positive guest experience in all areas and respond effectively to complaints
- Teach, motivate, coach, and discipline Twin Peaks team members
- Maintain a fun, playful atmosphere free from harassment and poor attitudes
- Train and develop employees including coaching and evaluations
- Ensure adherence to Steps of Service and motivate front-of-house staff
- Hold kitchen staff accountable to cleanliness and cooking standards
- Proactively recruit staff that meet brand image and costume standards
- Hire, supervise, counsel, and train hourly employees
- Maintain updated training schedules and programs
- Create shift schedules in accordance with company policies
- Handle discrimination or harassment issues properly as per policy
- Complete accident or incident reports promptly
- Oversee financial tasks including invoices, reporting, and payroll
- Estimate food and beverage costs and manage ordering and inventory
- Dress and act professionally to set an example
- Enforce sanitation and food handling standards
- Ensure consistent high-quality food preparation and service
- Maintain restaurant cleanliness and appearance standards
- Ensure responsible alcohol service
- Dedicate efforts to make Twin Peaks the leading restaurant of its class
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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