Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,000.00 - $60,000.00
Work Schedule
Day Shifts
Night Shifts
Benefits
Dental Insurance
employee discount
Paid Time Off
Paid training
Vision Insurance
Job Description
Twin Peaks is a dynamic and innovative full-service restaurant chain known for its bold atmosphere, delicious food, and exceptional guest experience. With locations throughout the Houston, TX area, including Beaumont, Twin Peaks offers a unique dining experience with its signature combination of hearty eats, refreshing drinks, and scenic views. The brand is renowned for its rugged, fun, and adventurous spirit that attracts thousands of guests daily, all craving the comforts and excitement that Twin Peaks delivers. The company prides itself on maintaining high standards in food and beverage quality, hospitality, and customer service, making it a standout option among casual... Show More
Job Requirements
- Must have substantial experience managing high-volume restaurants and/or bars
- Proficient in restaurant functions such as food planning and preparation, purchasing, sanitation, security, policies and procedures, personnel management, recordkeeping, and reporting
- Ability to apply common-sense understanding to carry out multi-step instructions
- Ability to handle quickly changing situations with many variables
- Ability to mathematically compute proper change, perform checkouts, and compute bank deposits
- Must complete required training including food and alcohol service certifications
- Ability to effectively communicate in English
- High school diploma required
- Knowledge of MS Word and Excel
- ServSafe certification required
Job Qualifications
- Prior management experience in full-service restaurant concepts
- Ability to execute high standards in food and beverage quality
- Exceptional people skills
- Passionate work ethic
- Ability to communicate effectively in English, Spanish skills helpful
- High school diploma
- Knowledge of office software including MS Word and Excel
- ServSafe certification
Job Duties
- Manage shifts which includes decision making, scheduling, planning while upholding standards, product quality and cleanliness
- Ensure a safe working and guest environment to reduce the risk of injury and accidents
- Provide daily direction to employees regarding operational and procedural issues
- Ensure positive guest experience in all areas, respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
- Effectively teach, motivate, coach, and discipline staff
- Train and develop hourly employees, providing and documenting regular coaching and evaluation
- Proactively recruit staff who meet Twin Peaks image and costume standards to maintain the brand promise
- Hire, supervise, counsel, and train hourly employees, maintaining documentation
- Ensure financial and payroll duties are completed accurately and on time
- Estimate food and beverage costs and work with corporate office for provisioning
- Ensure adherence to company standards, cleanliness, and safety regulations
- Maintain a professional restaurant image and ensure alcohol is served responsibly
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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