Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,000.00 - $60,000.00
Work Schedule
Day Shifts
Night Shifts
Benefits
Dental Insurance
employee discount
Paid Time Off
Paid training
Vision Insurance
Job Description
Twin Peaks is a unique and innovative full-service restaurant and sports lodge concept known for its bold, fun, and rugged atmosphere. The brand is built to last and caters to guests who appreciate scenic views, quality food and beverages, and a vibrant, adventurous dining experience. With locations throughout the Houston, TX area, including Beaumont, Twin Peaks continues to expand its presence in new and existing markets, attracting thousands of guests daily who seek a memorable and entertaining environment. The company prides itself on being a special place where warm hospitality meets high standards in food quality and customer service, delivered... Show More
Job Requirements
- At least two years management experience in high-volume, full-service restaurants
- Proven leadership and team motivation skills
- Ability to manage financial responsibilities including payroll and inventory
- Strong interpersonal and coaching abilities
- Ability to enforce company policies and maintain safety standards
- Successful completion of required training including food and alcohol service certifications
- Effective communication skills in English
- High school diploma or equivalent
- Proficiency in office software such as MS Word and Excel
- ServSafe certification
- Physical ability to stand for long periods and lift up to 40 pounds
Job Qualifications
- Prior management experience in high-volume, full-service restaurant concepts
- Proficiency in food planning, preparation, purchasing, sanitation, security, personnel management, recordkeeping, and reporting
- Ability to apply common sense in multi-step instructions
- Strong communication skills in English, Spanish skills helpful
- High school diploma or equivalent
- Knowledge of MS Word and Excel
- ServSafe certification
- Ability to handle fast-paced situations with multiple variables
Job Duties
- Manage shifts including decision making, scheduling, planning while upholding standards, product quality and cleanliness
- Ensure a safe working and guest environment to reduce risk of injury and accidents
- Provide daily direction to employees regarding operational and procedural issues
- Ensure positive guest experience in all areas
- Respond to complaints and take appropriate actions to turn dissatisfied guests into return guests
- Effectively teach, motivate, coach, and discipline staff
- Train and develop hourly employees, providing and documenting coaching and evaluation
- Proactively recruit staff who meet brand image and costume standards
- Supervise all restaurant staff including hiring, counseling, and training
- Oversee financial duties such as invoices, reporting, payroll, and inventory control
- Enforce sanitary and safety standards
- Maintain professional restaurant image and uphold company policies and laws
- Ensure responsible alcohol service
- Dedicate to making Twin Peaks the best restaurant of its class
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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