Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $75,000.00
Work Schedule
Flexible
Benefits
401(k)
competitive salary
Dental Insurance
Employee Discounts
Health Insurance
Paid Time Off
Training and Development
Job Description
The hiring establishment is a dynamic and well-established restaurant renowned for its commitment to exceptional dining experiences and superior customer service. As a prominent player in the hospitality industry, this restaurant prides itself on delivering high-quality food and beverage services while fostering a warm and welcoming atmosphere for its guests. With a focus on teamwork, innovation, and guest satisfaction, the restaurant has built a strong reputation and continues to grow in a competitive market. The company promotes a culture that values integrity, professionalism, and continuous improvement, making it an ideal workplace for motivated individuals aiming to advance their careers in... Show More
Job Requirements
- High school diploma or GED
- 3 years of supervisory experience including alcoholic beverage service
- experience managing POS systems and daily cash controls
- operational knowledge of cash register, cash handling procedures and reconciliation of multiple cash banks and reports
- ability to supervise and motivate others while acting as a role model
- effective communication and problem solving skills
- ability to manage time effectively and prioritize tasks
- ability to delegate tasks effectively
- ability to work independently and in a team
- good judgment and decision making skills
- ability to multi-task and concentrate under interruptions
- excellent knowledge of Microsoft Office
- conformity to highest standards of personal integrity and ethical behavior
Job Qualifications
- High school diploma or GED
- 3 years of experience, supervisory experience including alcoholic beverage service
- experience managing POS systems and daily cash controls
- operational knowledge of the cash register, cash handling procedures and reconciliation of multiple cash banks and reports
- strong customer service experience, knowledge of customer service techniques and high quality consciousness
- ability to supervise and motivate others while acting as a role model, knowledge of supervisory practices and procedures
- effective communication, problem solving, planning, organizational, and creative skills
- desire to contribute with innovative ideas
- manages time effectively and prioritizes tasks for efficient service
- ability to delegate tasks effectively
- ability to work independently as well as in a team
- demonstrates good judgment and decision making skills
- ability to multi-task as well as stay on task and concentrate with constant interruptions
- conformity to the highest standards of personal integrity and ethical behavior
- excellent knowledge of Microsoft Office: Word, Excel and PowerPoint
- knowledge of Aloha, Compeat, Tripleseat and Hotschedules a plus
- ServSafe or Department of Health certification a plus
Job Duties
- Provide positive and proactive interaction with guests and maintain great relationships with guests
- manage the human resource function in the restaurant ensuring recruitment, selection, orientation, training, scheduling and performance management functions meet or exceed company specified criteria
- implement and maintain effective two-way communication systems which reach all staff (pre meal, weekly, monthly meetings)
- maintain a positive working relationship with clients and service teams
- ensure timely meal service and overall food quality and handling, safety, service, and cleanliness standards are met in all service areas
- supervise service during dining hours
- respond to guest complaints in person at the time of the complaint or via e-mail for electronically received complaints
- schedule staff and approve Hotschedules shift pickups
- carry out training and development of all staff to enable them to carry out their own duties and responsibilities
- train staff in proper execution of their job duties
- conduct a briefing of front of house supervisors prior to the beginning of service to ensure complete communication to necessary staff
- maintain knowledge of service requirements detailed menu selections, major ingredients appearance, texture garnish and presentation
- participate in employee meetings, reviews and development
- assist with events on and off property
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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