Shake Shack logo

Shake Shack

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Commuter Benefits
Flexible spending account
Dependent Care Account
development opportunities

Job Description

Shake Shack is a global hospitality company that began its journey from a humble hot dog cart located in New York City's Madison Square Park. Founded by Danny Meyer, the visionary behind Union Square Hospitality Group and the bestselling author of Setting the Table, the company has blossomed into one of the fastest-growing and most beloved hospitality brands worldwide. Known for its commitment to quality and community, Shake Shack stands out as a pioneer in blending high-quality food with exceptional customer service, creating an unforgettable customer experience in every location it operates. The company's roots in fine dining complemented by... Show More

Job Requirements

  • Bachelor's degree or equivalent experience preferred
  • 2-3 years of experience in restaurant management
  • proven leadership and team management skills
  • excellent communication and interpersonal abilities
  • ability to work flexible hours including nights, weekends, and holidays
  • food handler certification preferred
  • strong organizational and problem-solving skills

Job Qualifications

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • understanding of financial aspects of business operations
  • food handler certification, preferred
  • willingness to work flexible hours

Job Duties

  • Manage daily restaurant operations to ensure superior service and guest satisfaction
  • train team members on all aspects of the Shack operations
  • motivate and manage team members to provide highest level of hospitality
  • demonstrate leadership with a focus on coaching and achieving excellence
  • develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • ensure compliance with sanitation and safety regulations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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