Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,000.00 - $75,000.00
Work Schedule
Flexible
Benefits
weekly pay
All major holidays off
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Casual Work Attire
flexible scheduling
Discounted meals
Paid management training
Paid Time Off
Job Description
Go Chicken Go is a vibrant and rapidly growing restaurant renowned for serving the best-fried chicken in Kansas City. As a leader in the quick-service dining industry, Go Chicken Go prides itself on combining remarkable food quality with outstanding hospitality and professionalism. The company is committed to creating a welcoming and dynamic environment for both its customers and employees. With a focus on team collaboration, personal growth, and exceptional service, Go Chicken Go has established a reputation as a preferred dining destination for chicken lovers. The workplace culture emphasizes fun, fast-paced operations and opportunities for development, making it an ideal... Show More
Job Requirements
- High school diploma or equivalent
- minimum one year experience in hospitality, retail, hotel, restaurant, or quick-service industry
- ability to work 5-6 days per week
- strong communication skills
- ability to maintain calm and respectful demeanor during peak periods
- capacity to coach and motivate team members
- knowledge of food safety and sanitation standards
- ability to manage multiple tasks in a fast-paced environment
- willingness to undergo paid in-restaurant training
- commitment to uphold company policies and procedures
Job Qualifications
- High school graduate or equivalent
- additional education or experience in the hotel, restaurant, or quick-service industry is a plus
- one year or more prior experience in hospitality, retail, hotel, restaurant, or quick-service industry
- teachable spirit
- willingness to provide remarkable hospitality experiences for guests
- team-oriented with a focus on others before self
- guest-first service mentality
- ability to work in a fast-paced environment with a sense of urgency
- ability to multi-task and communicate well with others
- takes initiative and positively contributes to the work atmosphere and operating environment
- treats others with honor, dignity, and respect
- aligns with Go Chicken Go values
- servant leader, relationship builder, results focused
- problem solver with a commitment to excellence and earns trust
Job Duties
- Available to work 5-6 days per week
- can balance work and personal life, leaving personal business outside the restaurant while maintaining a healthy focus on business operations, team morale, and culture
- demonstrate a strong capacity to grow, learn, and educate the team on new products, systems, and processes
- positively influence cleanliness, quality, and safety standards in food preparation and service areas in accordance with sanitary procedures and standards that meet or exceed all federal, state, and local regulatory guidelines
- maintain a calm and respectful demeanor, especially during peak periods, to preserve a consistent experience for our guests and team members
- engage with guests by anticipating and responding to their needs through clear and pleasant communication
- implement decisions and strategic business objectives from the senior operations manager
- ensure team members are consistently coached and motivated to follow all Go Chicken Go policies and procedures
- assist with shift management including breaks, communication, call-offs, discipline, reward, and recognition
- consistently coach and mentor team members on restaurant procedures and Go Chicken Go best practices
- empower, encourage, and provide honest feedback to team members on a daily basis
- ensure all team members on shift are aware of the plan, goal, and vision for the day
- protect the customer experience by ensuring packaging, food presentation, and quality is top level
- ensure the store is neat, clean, and organized at all times
- be an advocate for improvement in speed, cleanliness, accuracy, and customer service
- appropriately handle customer requests and facilitate customer recovery
- enforce disciplinary system and violations of the Go Chicken Go Company Handbook
- optimize food cost and labor cost best practices and work to achieve constant, consistent improvement
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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