Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $80,000.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Retirement benefits
Paid holidays
Professional growth opportunities
Job Description
Rosewood Inn of the Anasazi is an intimate world-class retreat located in the heart of Santa Fe, New Mexico. Known for its celebration of the enduring creative spirit and traditions of the region's early Native Americans, this boutique hotel is deeply inspired by the rich cultural heritage of Santa Fe as an early Spanish establishment and its ongoing legacy as a vibrant artist colony. The hotel’s name and interiors pay homage to the native Anasazi tribe through handcrafted textiles, paintings, carvings, and baskets that create an extensive art collection which beautifully blends Native, Hispanic, and Anglo influences. Situated just steps... Show More
Job Requirements
- Minimum of one-year management experience in a luxury hotel or independent restaurant in a similar position
- Knowledge of restaurant and bar operations
- In-depth food and beverage product knowledge
- Understanding of LQA/Forbes standards
- Familiarity with restaurant management software, OpenTable and InfoGenesis
- Guest service skills including conflict management and service recovery
- Hotel Management or Business Degree preferred
- Availability to work within opening hours including evenings, holidays, and weekends
Job Qualifications
- Minimum of one-year management experience in a luxury hotel or independent restaurant in a similar position
- Knowledge of restaurant and bar operations
- In-depth food and beverage product knowledge
- Understanding of LQA/Forbes standards
- Familiarity with restaurant management software, OpenTable and InfoGenesis
- Guest service skills including conflict management and service recovery
- Hotel Management or Business Degree preferred
- Availability to work within opening hours including evenings, holidays, and weekends
Job Duties
- Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members
- Provide mentoring, coaching, training, and regular feedback to improve team member performance
- Analyze guest feedback and satisfaction and identify ways to deliver Relationship Hospitality, exceeding expectations
- Participate in and maintain marketing of food and beverage programs and promotions collaboratively with the Director of Operations
- Manage daily reservations and guests’ special requests
- Plan and oversee menu changes, updates and enhancements as appropriate
- Schedule staff and manage payroll
- Manage day to day expenses and drive revenue opportunities
- Educate and train all team members in compliance with Forbes, LQA and Rosewood Brand and operating standards
- Support and assist all Food and Beverage Operations as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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