Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $97,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligible
Career Development
Job Description
The Ritz-Carlton Amelia Island is a distinguished luxury hotel located in the stunning coastal area of Amelia Island Parkway, Florida. This prestigious property is part of The Ritz-Carlton brand, a leader in the global luxury hospitality industry and a portfolio member of Marriott International. Known for its impeccable service standards and exclusive atmosphere, The Ritz-Carlton Amelia Island offers exceptional accommodations, fine dining experiences, and a dedication to creating lifelong memories for guests. The hotel emphasizes a culture that values diversity, inclusiveness, and empowerment, fostering an environment where associates from various backgrounds can thrive and contribute their unique talents. This commitment... Show More
Job Requirements
- High school diploma or GED
- minimum four years experience in food and beverage, culinary or related professional area
- or two-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- minimum two years experience in food and beverage, culinary or related professional area
- ability to lead and manage team operations
- knowledge of food handling and sanitation standards
- understanding of local, state and federal liquor laws
- strong communication and interpersonal skills
- ability to train, coach and mentor staff
- experience managing financial operations
- ability to handle guest complaints and ensure service excellence
Job Qualifications
- High school diploma or GED
- four years experience in food and beverage, culinary or related professional area
- or two-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- two years experience in food and beverage, culinary or related professional area
- strong interpersonal and communication skills
- leadership and team management experience
- knowledge of food safety and sanitation standards
- understanding of local, state and federal liquor laws
- ability to develop and implement training programs
- experience in financial management within hospitality
- excellent customer service skills
Job Duties
- Supervises and manages employees
- manages all day-to-day operations
- performs employee duties in their absence
- maintains service and sanitation standards in restaurant, bar/lounge and room service areas
- reviews staffing levels to meet guest service, operational needs and financial objectives
- leads, influences and encourages team members
- advocates sound financial and business decision making
- demonstrates honesty and integrity
- serves as a role model for appropriate behaviors
- identifies developmental needs and coaches or mentors others
- develops goals and plans to organize and accomplish work
- maintains employee productivity
- provides leadership and direction to prioritize departmental goals
- ensures compliance with food and beverage policies and applicable laws
- trains, supervises and follows up on staff
- ensures staff understands liquor laws
- establishes collaborative relationships within team
- sets employee expectations and parameters
- monitors alcohol beverage service compliance
- provides exceptional customer service beyond guest expectations
- communicates and coaches individuals to understand guest needs
- manages daily operations to meet quality standards and customer expectations
- exemplifies excellent guest hospitality and creates a positive guest relations atmosphere
- empowers employees to provide excellent service
- handles guest problems and complaints
- meets guests informally for feedback
- ensures corrective actions for service improvement
- incorporates guest satisfaction in meetings
- manages service delivery from entry to departure
- provides guidance and sets performance standards for subordinates
- develops and instructs educational programs
- ensures fair and equitable treatment of employees
- improves employee retention
- provides ongoing training for guest expectations
- solicits employee feedback and addresses concerns
- promotes service performance improvement
- ensures employee recognition
- communicates information to team members
- analyzes information to solve problems
- assists servers and hosts during peak times
- recognizes quality products and presentations
- supervises shifts in absence of Assistant Restaurant Manager
- oversees financial aspects including purchasing and invoice payment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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