Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $70,000.00
Work Schedule
Flexible
Benefits
performance bonuses
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
employee dining discounts
Employee assistance program
Career Development
Job Description
THE ONE GROUP is a dynamic and renowned hospitality company recognized for its innovative dining concepts and exceptional guest experiences. Operating multiple upscale restaurants and entertainment venues across various locations, THE ONE GROUP prides itself on delivering unparalleled service, memorable atmospheres, and culinary excellence. Known for its vibrant culture and commitment to quality, the company has established itself as a leader in the hospitality industry, consistently earning acclaim for both its food and service. With a focus on creating inspiring environments where employees can thrive and guests feel valued, THE ONE GROUP offers career opportunities for passionate professionals eager to... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 3 years of restaurant management experience
- Ability to lead and motivate a diverse team
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Knowledge of health and safety regulations
- Proficiency in restaurant management software
- Flexible availability including evenings weekends and holidays
Job Qualifications
- Proven leadership experience as a restaurant manager general manager or hospitality manager
- Strong customer service background with a focus on guest experience and operational excellence
- Extensive food and beverage knowledge with the ability to educate staff on menus and ingredients
- Familiarity with restaurant management software such as OpenTable Avero and POS systems
- Strong leadership communication and problem-solving skills
- Acute financial management skills with experience handling budgets and P&L reports
Job Duties
- Oversee daily restaurant operations including front-of-house and back-of-house management
- Maintain service excellence ensuring all guests receive an elevated and seamless dining experience
- Monitor product quality vendor relationships and compliance with sanitation and safety regulations
- Organize and supervise staff shifts ensuring optimal floor coverage
- Implement and uphold company policies and hospitality standards
- Recruit hire and onboard top talent to build and maintain a high-performance team
- Train and mentor employees in customer service best practices and operational excellence
- Conduct performance appraisals and provide constructive feedback to improve productivity
- Foster team morale and motivation ensuring a collaborative and high-energy work environment
- Deliver superior service and maximize customer satisfaction
- Handle guest concerns with professionalism and efficiency ensuring positive resolutions
- Uphold THE ONE GROUP's brand image and develop initiatives to enhance its local presence
- Promote the brand through word-of-mouth marketing restaurant events and local partnerships
- Recommend creative ways to attract new guests including social media engagement and promotions
- Monitor restaurant revenue and expenses ensuring profitability and cost control
- Identify areas to optimize sales reduce waste and improve overall financial performance
- Work with leadership to develop marketing and promotional strategies to increase guest traffic
- Create detailed reports on weekly monthly and annual revenues and expenses
- Maintain oversight of inventory and ensure effective purchasing strategies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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