Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $70,000.00
Work Schedule
Flexible
Benefits
performance-based bonuses
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
employee dining discounts
Paid Time Off
Employee assistance program
Job Description
THE ONE GROUP is a renowned global hospitality company known for its innovative and trendsetting approach to dining and entertainment. As a leader in the restaurant industry, THE ONE GROUP operates a diverse portfolio of acclaimed venues that blend culinary excellence with vibrant atmospheres, making it a preferred destination for guests seeking memorable experiences across the United States and internationally. With a commitment to quality, creativity, and customer satisfaction, THE ONE GROUP has established a reputation for delivering top-tier service paired with dynamic hospitality environments.
Joining THE ONE GROUP means becoming part of a forward-thinking company dedicated to professional gro... Show More
Joining THE ONE GROUP means becoming part of a forward-thinking company dedicated to professional gro... Show More
Job Requirements
- Proven leadership experience as a restaurant manager, general manager, or hospitality manager
- Strong customer service background with a focus on guest experience and operational excellence
- Extensive food and beverage knowledge
- Familiarity with restaurant management software
- Strong leadership skills
- Excellent communication skills
- Problem-solving ability
- Financial management experience
- Ability to handle budgets and profit and loss reports
Job Qualifications
- Proven leadership experience as a restaurant manager, general manager, or hospitality manager
- Strong customer service background with a focus on guest experience and operational excellence
- Extensive food and beverage knowledge, with the ability to educate staff on menus and ingredients
- Familiarity with restaurant management software including OpenTable, Avero, and POS systems
- Strong leadership, communication, and problem-solving skills
- Acute financial management skills, with experience handling budgets and profit and loss reports
Job Duties
- Oversee daily restaurant operations, including front-of-house and back-of-house management
- Maintain service excellence, ensuring all guests receive an elevated and seamless dining experience
- Monitor product quality, vendor relationships, and compliance with sanitation and safety regulations
- Organize and supervise staff shifts, ensuring optimal floor coverage
- Implement and uphold company policies and hospitality standards
- Recruit, hire, and onboard top talent to build and maintain a high-performance team
- Train and mentor employees in customer service best practices and operational excellence
- Conduct performance appraisals and provide constructive feedback to improve productivity
- Foster team morale and motivation, ensuring a collaborative and high-energy work environment
- Deliver superior service and maximize customer satisfaction
- Handle guest concerns with professionalism and efficiency, ensuring positive resolutions
- Uphold THE ONE GROUP's brand image and develop initiatives to enhance its local presence
- Promote the brand through word-of-mouth marketing, restaurant events, and local partnerships
- Recommend creative ways to attract new guests, including social media engagement and promotions
- Monitor restaurant revenue and expenses, ensuring profitability and cost control
- Identify areas to optimize sales, reduce waste, and improve overall financial performance
- Work with leadership to develop marketing and promotional strategies to increase guest traffic
- Create detailed reports on weekly, monthly, and annual revenues and expenses
- Maintain oversight of inventory and ensure effective purchasing strategies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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