Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $70,000.00
Work Schedule
Flexible
Day Shifts
Benefits
performance-based bonuses
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
Job Description
THE ONE GROUP is a dynamic and expanding global hospitality company, recognized for its commitment to delivering unparalleled dining experiences. Known for operating a portfolio of vibrant and high-energy restaurants, THE ONE GROUP has established itself as a leader in the hospitality industry. The company blends innovative concepts with exceptional service standards, setting itself apart in a competitive market. Employees at THE ONE GROUP become part of a collaborative and energetic workplace culture that values growth, creativity, and excellence. With a strong emphasis on career development, THE ONE GROUP fosters an environment where employees can thrive and build rewarding careers.... Show More
Job Requirements
- Proven leadership experience as a restaurant manager, general manager, or hospitality manager
- Strong customer service background with focus on guest experience and operational excellence
- Extensive food and beverage knowledge
- Familiarity with restaurant management software
- Strong leadership skills
- Communication skills
- Problem-solving skills
- Experience handling budgets and P&L reports
Job Qualifications
- Proven leadership experience as a restaurant manager, general manager, or hospitality manager
- Strong customer service background with a focus on guest experience and operational excellence
- Extensive food and beverage knowledge, with the ability to educate staff on menus and ingredients
- Familiarity with restaurant management software (OpenTable, Avero, POS systems, etc.)
- Strong leadership, communication, and problem-solving skills
- Acute financial management skills, with experience handling budgets and P&L reports
Job Duties
- Oversee daily restaurant operations, including front-of-house and back-of-house management
- Maintain service excellence, ensuring all guests receive an elevated and seamless dining experience
- Monitor product quality, vendor relationships, and compliance with sanitation and safety regulations
- Organize and supervise staff shifts, ensuring optimal floor coverage
- Implement and uphold company policies and hospitality standards
- Recruit, hire, and onboard top talent to build and maintain a high-performance team
- Train and mentor employees in customer service best practices and operational excellence
- Conduct performance appraisals and provide constructive feedback to improve productivity
- Foster team morale and motivation, ensuring a collaborative and high-energy work environment
- Deliver superior service and maximize customer satisfaction
- Handle guest concerns with professionalism and efficiency, ensuring positive resolutions
- Uphold THE ONE GROUP's brand image and develop initiatives to enhance its local presence
- Promote the brand through word-of-mouth marketing, restaurant events, and local partnerships
- Recommend creative ways to attract new guests, including social media engagement and promotions
- Monitor restaurant revenue and expenses, ensuring profitability and cost control
- Identify areas to optimize sales, reduce waste, and improve overall financial performance
- Work with leadership to develop marketing and promotional strategies to increase guest traffic
- Create detailed reports on weekly, monthly, and annual revenues and expenses
- Maintain oversight of inventory and ensure effective purchasing strategies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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