Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $39,000.00 - $55,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
performance bonuses
Career development opportunities
Job Description
Dunkin' is a globally recognized restaurant brand known for its commitment to providing customers with friendly guest experiences, operational excellence, and high-quality food and beverage offerings. As a leading name in the quick-service restaurant industry, Dunkin' prides itself on delivering exceptional service through its dedicated and well-trained teams at each location. The company supports franchisees in maintaining high standards for service, quality, and safety, ensuring that customers receive the best possible experience every time they visit.
The Restaurant Manager plays a critical leadership role within the Dunkin' restaurant environment. This position is responsible for the overall operation of a singl... Show More
The Restaurant Manager plays a critical leadership role within the Dunkin' restaurant environment. This position is responsible for the overall operation of a singl... Show More
Job Requirements
- Basic computer skills
- fluent in spoken and written English
- basic math and financial management
- previous leadership experience in retail, restaurant or hospitality
- ability to stand for extended periods
- ability to perform repetitive motions including bending, stooping and reaching
- ability to lift packages if applicable
- ability to wear a headset if applicable
- ability to work in a small space
Job Qualifications
- Basic computer skills
- fluent in spoken and written English
- basic math and financial management
- previous leadership experience in retail, restaurant or hospitality
- college degree preferred
- strong analytical skills and business acumen
- ability to work well in a fast-paced team environment
- ability to train and develop a team
- guest focused
- time management skills
- problem solving skills
- ability to motivate others
- willingness to learn and embrace change
Job Duties
- Able to perform all responsibilities of restaurant team members
- lead team meetings
- deliver training to restaurant team members
- ensure brand standards, recipes and systems are executed
- create and maintain a guest focused culture in the restaurant
- review guest feedback results and implement action plans to drive improvement
- communicate restaurant priorities, goals and results to restaurant team members
- execute new product roll-outs including training, marketing and sampling
- maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
- control costs to help maximize profitability
- complete inventory on a periodic basis as determined by franchisee
- complete weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
- complete DCP and other vendor orders
- conduct self-assessments and corresponding action plans
- ensure restaurant budget is met as determined by franchisee
- manage cash over/short in restaurant and ensure team members are following franchisee's cash management policies
- engage with Dunkin' Brands Field Operations team as appropriate
- recruit, hire, onboard and develop restaurant team members
- plan, monitor, appraise and review employee performance
- coach restaurant team members to drive sales, improve profitability and guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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