Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Career development programs
Job Description
Wendy's is a globally recognized fast-food restaurant chain known for its commitment to quality, innovation, and customer satisfaction. Founded in 1969, Wendy's has grown to become one of the largest and most reputable fast-food brands, providing delicious meals in a clean, friendly environment. The company operates numerous locations across the United States, including in Jackson, MS, where it offers employment opportunities for individuals passionate about delivering excellent customer service and efficient restaurant operations. Known for its fresh, never frozen beef and a diverse menu, Wendy's focuses on cultivating a productive and enjoyable workplace where team members can develop skills and... Show More
Job Requirements
- high school diploma or equivalent
- minimum 1 year of experience in a restaurant supervisory or management role
- ability to work flexible hours including evenings and weekends
- strong leadership and communication skills
- must comply with all company policies and procedures
- ability to train and motivate staff
- basic knowledge of food safety and sanitation
- ability to manage labor costs and control inventory
- must maintain a clean and safe working environment
Job Qualifications
- high school diploma or equivalent
- previous experience in restaurant management or supervisory roles
- strong leadership and team management skills
- excellent communication and interpersonal abilities
- ability to train and develop staff effectively
- knowledge of food safety and sanitation practices
- experience in inventory control and cost management
- customer service orientation
- ability to work in a fast-paced environment
- problem-solving and decision-making skills
- proficiency with scheduling and administrative tasks
Job Duties
- manage labor costs by evaluating labor needs against projected sales during shifts
- review monthly budget and profit and loss statements
- promote sales by enhancing customer satisfaction
- monitor crew preparation, production, and procedure compliance
- track waste levels using established procedures
- report sales and profit issues to General Manager or District Manager
- assist in executing restaurant sales and profit plans
- monitor and maintain product quality by managing crew performance
- take service times and improve efficiency
- train crew in customer service and courtesy
- take corrective actions to improve service times
- solicit customer feedback
- set and communicate daily sales goals
- train crew to maintain restaurant cleanliness
- implement restaurant cleaning plans
- correct cleaning deficiencies
- train crew on new products
- assist in training new managers
- conduct crew orientation and training
- cross-train crew for shift coverage
- recognize high-performing crew members
- ensure crew meets prep and production goals
- monitor inventory levels and complete physical inventory
- manage weekly food deliveries
- maintain security of cash, product, and equipment
- follow priorities set by General Manager
- ensure proper execution of standards and procedures
- maintain quality, service, and cleanliness levels of 80 percent or higher
- take appropriate action to address problems
- adhere to operations manual guidelines
- maintain safe working conditions
- follow cash control policies
- report accidents promptly
- resolve health department inspection issues
- manage shifts effectively using established checklists
- perform administrative duties as required
- prepare crew schedules to meet objectives
- comply with crew benefits standards
- follow preventative maintenance programs
- train crew to maintain equipment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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