Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $77,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
401k
Paid Time Off
Employee assistance program
restaurant dining discounts
Job Description
Bottleneck Management is a dynamic hospitality company that operates vibrant, high-energy restaurants in some of the most engaging neighborhoods and locations. Founded on the principles of genuine people and genuine hospitality, Bottleneck Management has grown from a small venture into a hospitality powerhouse known for its commitment to quality service and community. Their restaurants are celebrated not only for their superb food and excellent ambiance but also for the culture they cultivate – a culture built on understanding, support, empowerment, and enjoyment. This approach has helped them create memorable experiences for guests and foster a supportive and collaborative work environment... Show More
Job Requirements
- Ability to work a variable schedule including weekends
- Must be able to stand for full shift
- Must be able to lift at least 50 pounds
- Must have good hearing for accurate communication with guests
- Must be able to use hands and fingers to handle and feel objects, tools, controls and type
- Must be able to work in noisy environments
- Required to frequently reach, bend, stoop, and carry
- Must be able to work in warm and cool environments indoors and outdoors
- Must tolerate potential exposure to allergens such as peanut products, egg, dairy, gluten, soy, seafood, and shellfish
- Extended periods of standing and walking in a fast-paced, hands-on position
Job Qualifications
- Minimum 2 years of restaurant management and people leadership experience
- Effective verbal and written communication skills
- Strong organizational skills especially in scheduling, invoice processing, and traffic preparation
- Effective coaching and leadership tied to financial and operational principles
- Experience in industry-related complex operating processes and technology
Job Duties
- Work with the General Manager to ensure open communication and understanding exists between management and team members
- Promote and instill Bottleneck Management philosophies, culture, and operational standards
- Work with the General Manager and the management team during hiring, training, and development of staff
- Coach, mentor, develop, and support team members to advance within their location and Bottleneck Management
- Foster an environment of inclusion and unity at all levels
- Commit to guest-first mentality through a lead by example approach
- Reinforce to staff the importance of creating guest loyalty
- Carry, communicate, and embody the Bottleneck culture
- Understand and assist the General Manager in strategies for maximum sales growth and cost control
- Review manager reports with General Manager
- Use sales forecasting to budget weekly, monthly, and quarterly expenses
- Hold accountable for meeting all company deadlines, protocols, policies, and procedures
- Ensure execution of innovative and creative ideas that drive sales and growth
- Embrace, oversee, and communicate new Bottleneck Management initiatives
- Possess full working knowledge of training and expectations for all work groups
- Help define and reinforce expectations for managers and staff
- Assist in holding team members accountable
- Ensure all managers and staff have proper tools to be successful
- Ensure effective use and maintenance of operational systems such as POS, HRIS, scheduling, Avero, Open Table, and gift card processing
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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