Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,300.00 - $64,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
Wendy's is a globally recognized fast-food restaurant chain famed for its fresh, made-to-order meals and commitment to quality service. Established in 1969, Wendy's has grown into one of the world's largest quick-service restaurant companies, known for its innovative menu offerings and an inviting dining experience. With thousands of locations worldwide including in Madison, MS, Wendy's prides itself on creating a positive work environment for its employees while delivering excellence to its customers. As a company, Wendy's emphasizes operational excellence, customer satisfaction, and community involvement, making it a desirable place for career growth within the restaurant industry.
The Restaurant Ma... Show More
The Restaurant Ma... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in restaurant or fast-food management
- Strong leadership capability
- Effective communication skills
- Ability to work flexible hours including nights and weekends
- Capacity to manage labor costs and scheduling
- Customer service focused approach
- Knowledge of health and safety regulations
- Skilled in team training and development
- Ability to maintain cleanliness and operational standards
- Proficiency in basic budgeting and inventory management
Job Qualifications
- High school diploma or equivalent
- Previous experience in restaurant or hospitality management preferred
- Strong leadership and team-building skills
- Excellent communication and interpersonal skills
- Ability to manage multiple priorities and work in a fast-paced environment
- Knowledge of food safety and sanitation standards
- Proficiency in scheduling and labor cost management
- Customer service orientation
- Basic financial acumen for budget and P&L review
- Ability to train and motivate staff
- Problem-solving skills
- Familiarity with inventory control and restaurant operations
Job Duties
- Manage labor costs by evaluating labor needs against projected sales
- Review monthly budget and profit and loss statements
- Promote customer satisfaction to build sales
- Monitor crew prep, production, and procedures to manage costs
- Track and control waste levels
- Communicate sales and profit issues to General Manager or District Manager
- Assist in executing restaurant sales and profit plans
- Monitor food costs to prevent waste and theft
- Monitor product quality through customer interaction and crew management
- Train crew to improve service efficiency and customer courtesy
- Provide corrective action to improve service times
- Solicit customer feedback to ensure satisfaction
- Establish and communicate daily service goals
- Train crew in restaurant cleanliness and ensure cleaning plan adherence
- Direct correction of cleaning deficiencies
- Train crew on new products and cross-train for position coverage
- Assist in training new managers
- Recognize high-performing crew members
- Monitor inventory and complete product inventories
- Intake and manage weekly food deliveries
- Maintain security of cash, product, and equipment
- Follow restaurant priorities and operational plans
- Manage shifts to maintain quality, service, and cleanliness standards
- Follow company policies and procedures including safety protocols
- Report accidents and resolve health inspection issues
- Conduct administrative duties including crew scheduling
- Follow preventative maintenance programs and ensure equipment upkeep
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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