Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $56,000.00 - $60,000.00
Work Schedule
Standard Hours
Benefits
401(k)
401(k) matching
Dental Insurance
employee discount
Health Insurance
Life insurance
Paid Time Off
Paid training
Referral program
weekly pay
Employee perks program
Job Description
PJ Whelihan's Restaurant + Pub located in West Chester, PA, is currently hiring Front of House Managers to join their dynamic team. PJ Whelihan's is a popular neighborhood establishment known for its vibrant atmosphere, impressive TV package for sports fans, and a vast selection of beers on tap, including their signature PJW Copper Lager brewed in partnership with Victory Brewing Company. The restaurant has built a strong reputation with its famous wings and a commitment to providing an exceptional guest experience. The establishment prides itself on creating a welcoming and comfortable environment for all patrons, making it a top destination... Show More
Job Requirements
- High school diploma or equivalent
- At least 1 year of supervisory experience in a high-volume, full-service restaurant concept
- ServSafe Certification required
- Ability to lead and make decisions using restaurant management guidelines
- Ability to analyze P & L statements and work within a budget
- Strong interpersonal and communication skills
- Ability to manage multiple priorities and tasks
- Basic computer proficiency with scheduling, time and attendance, and POS systems
Job Qualifications
- At least 1 year of supervisory experience in a high-volume, full-service restaurant concept
- ServSafe Certification required
- Ability to lead and make decisions using restaurant management guidelines
- Ability to analyze P & L statements and work within a budget
- A friendly, approachable attitude and ability to communicate effectively to employees, management and guests
- Have a "can-do" attitude, initiative, and the willingness to learn and execute quickly
- Ability to manage multiple priorities and tasks
- Possess basic computer skills and the ability to work with a scheduling, time and attendance and POS system
Job Duties
- Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times
- Must be present and supportive for servers and hostess staff and check-in with guests to validate service consistently meets standards
- Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment
- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures
- Partner with the General Manager in making employment and termination decisions
- Fill in where needed to ensure guest service standards and efficient operations in Front or Back of the House
- Continually strive to develop your staff in all areas of service, food presentation, safety and sanitation
- Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner
- Provide timely and constructive feedback and coaching to employees regarding their performance
- Ensure both positive and negative performance is documented and communicated accordingly
- Assist General Manager to develop, plan and carry out restaurant marketing, advertising and promotional activities and campaigns
- Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures
- Schedule servers and hostesses as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met
- Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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