Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $68,500.00 - $78,000.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Professional Development
Job Description
Denny's is a renowned American diner-style restaurant chain famous for serving classic American comfort food around the clock. With a strong commitment to quality and hospitality, Denny's has established itself as a beloved choice among families, travelers, and local diners alike. This company emphasizes a welcoming atmosphere where guests feel valued and enjoy a memorable dining experience beyond just the food. Denny's operates numerous locations nationwide, each dedicated to providing consistent, friendly service in a clean and comfortable environment. It is well-regarded for its community-oriented mindset and dedication to supporting its employees with professional development and growth opportunities.
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Job Requirements
- High school diploma
- minimum 3+ years experience in management roles
- Food Safety Manager certification
- strong organizational and communication skills
- ability to communicate effectively in English
- basic math skills
- ability to problem solve in high-stress situations
- ability to multitask
- availability for weekends, holidays, evenings, and additional shifts
- ability to travel occasionally
- reliable transportation
- ability to lift up to 50 lbs and perform physical duties
- willingness to work in various temperature conditions
- ability to work standing for extended periods
Job Qualifications
- High school diploma required
- working toward AA or BA/BS degree preferred
- minimum of 3+ years experience as an Associate Manager and/or three years experience as an Assistant Manager
- must be 100% certified in all workstations
- Food Safety Manager certification is required
- strong organizational skills with excellent oral and written communication skills
- ability to communicate effectively in English
- possesses basic math skills
- values diversity and shows respect for others
- proven ability to problem solve and handle high-stress situations
- interprets financial statements and understands contributing factors
- must be able to perform job duties of every position
- able to multitask in accordance with business demands
- ability to work weekends, holidays, evenings, and additional shifts
- available to travel including overnight and airline travel
- reliable transportation to meet banking obligations
Job Duties
- Manages daily activities to achieve excellence in restaurant operational performance
- provides an exceptional experience for the guests by ensuring proper training and holding the restaurant team accountable for consistently delivering excellent guest service and food quality in adherence to Denny's brand systems, procedures, and food safety requirements
- reviews practices and modifies as needed to continuously improve the guest experience
- maintains visibility and interaction with guests
- responds to guest concerns and complaints in a timely and professional manner and ensures positive resolution
- ensures the management team and crew understand and operate all systems correctly
- maintains Denny's brand image of restaurant cleanliness, maintenance, and excellent service
- uses corporate training programs, individual development plans, and work assignments to develop employees' knowledge and skills
- provides timely, constructive coaching and feedback
- directs restaurant operations to ensure that Denny's Brand Standards for food and facilities are consistently achieved
- enforces sanitary practices for the general cleanliness and maintenance of the restaurant
- monitors to ensure that proper security procedures are in place to protect guests, employees, and company assets
- maintains compliance with all Denny's employment policies, as well as state, local, and federal regulations
- proactively ensures that problems are addressed and resolved such as customer complaints, employee relations issues, facilities or security issues, involving support resources as appropriate
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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