Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee Discounts
Training and development opportunities
promotional opportunities
Job Description
Wendy's is a renowned global fast-food restaurant chain known for its quality food, outstanding customer service, and vibrant work environment. Founded with a commitment to excellent dining experiences and innovation in the quick-service restaurant industry, Wendy's has established a prominent presence in communities worldwide. Within Thomasville, AL, Wendy's continues to uphold this legacy by prioritizing customer satisfaction, employee development, and operational excellence. As part of a larger network of Wendy's restaurants, this location is dedicated to promoting a positive work culture where the team members feel respected, valued, and motivated to deliver their best performance every day. The company fosters... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant management or similar supervisory role
- Strong leadership skills
- Excellent communication skills
- Ability to train and develop staff
- Knowledge of food safety regulations
- Ability to manage labor costs and budgets
- Ability to handle multiple priorities
- Compliance with federal, state, and local laws
- Availability to work flexible hours including evenings and weekends
Job Qualifications
- High school diploma or equivalent
- Previous experience in restaurant management or supervisory role preferred
- Strong leadership and team coaching skills
- Excellent communication and interpersonal abilities
- Ability to manage multiple tasks and priorities efficiently
- Knowledge of food safety and sanitation regulations
- Familiarity with inventory management and cost control
- Proficiency in using scheduling and administrative software
- Customer service oriented with problem-solving skills
- Ability to implement company policies and procedures effectively
Job Duties
- Manage labor costs by evaluating labor needs against projected sales during shifts
- Review monthly budget and profit and loss statements
- Promote customer satisfaction to build sales
- Monitor crew prep, production, and procedural execution to manage costs
- Track waste levels using established procedures
- Communicate sales and profit issues to General Manager or District Manager
- Assist in executing restaurant sales and profits plan
- Monitor food costs to eliminate waste and theft
- Monitor product quality through customer interactions and crew performance management
- Take service times and determine efficiency
- Train crew to respond promptly to customer needs and maintain customer courtesy
- Take corrective action to improve service times
- Train crew to solicit customer feedback
- Establish and communicate daily service goals
- Train crew to maintain cleanliness
- Follow restaurant cleaning plan and direct correction of deficiencies
- Train crew in new product knowledge
- Assist General Manager in training new managers
- Train crew using orientation and training processes
- Cross-train crew for efficient coverage
- Recognize top-performing crew members
- Follow flowcharts to ensure prep and production goals
- Monitor inventory levels and complete physical inventory
- Intake weekly food deliveries
- Maintain security of cash, product, and equipment
- Follow restaurant plans set by General Manager
- Ensure standards and procedures execution during shifts
- Manage shifts to maintain quality, service, and cleanliness at 80% or better
- Take appropriate action for anticipated or identified problems
- Follow operation manual procedures
- Maintain safe working conditions
- Follow cash control policies
- Report accidents accurately
- Resolve operational issues noted by Health Department Inspectors
- Manage shifts effectively using standardized checklists
- Perform administrative duties as required
- Write crew schedules to meet management plans
- Comply with company crew benefits standards
- Follow preventative maintenance program
- Train and monitor crew on equipment maintenance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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