Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $74,000.00 - $76,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Voluntary Short Term Disability Insurance
Voluntary Accident Insurance
traditional and Roth 401(k) plan
employee dining discounts
Paid Time Off
Employee assistance program
Commuter Benefits
dependent care benefits
Job Description
THE ONE GROUP is a dynamic, innovative hospitality company known for its portfolio of upscale restaurants celebrated for exceptional cuisine, vibrant atmospheres, and unparalleled guest experiences. As a growing global brand, THE ONE GROUP prides itself on its commitment to excellence, creativity, and fostering long-lasting relationships with its guests and employees alike. It operates various high-profile restaurants that blend unique dining concepts with cutting-edge service standards and exciting culinary innovations. The company has a reputation for cultivating talent and offering career advancement opportunities in the hospitality industry. The culture within THE ONE GROUP emphasizes teamwork, employee development, and creating memorable... Show More
Job Requirements
- Proven leadership experience as a restaurant manager, general manager, or hospitality manager
- Strong customer service skills focused on guest experience and operational excellence
- Extensive knowledge of food and beverage menus and ingredients
- Experience using restaurant management software like OpenTable, Avero, and POS systems
- Excellent leadership, communication, and problem-solving abilities
- Demonstrated financial management capabilities including budget and profit and loss report handling
Job Qualifications
- Proven leadership experience as a restaurant manager, general manager, or hospitality manager
- Strong customer service background with a focus on guest experience and operational excellence
- Extensive food and beverage knowledge, with the ability to educate staff on menus and ingredients
- Familiarity with restaurant management software such as OpenTable, Avero, and POS systems
- Strong leadership, communication, and problem-solving skills
- Acute financial management skills, with experience handling budgets and P&L reports
Job Duties
- Oversee daily restaurant operations, including front-of-house and back-of-house management
- Maintain service excellence, ensuring all guests receive an elevated and seamless dining experience
- Monitor product quality, vendor relationships, and compliance with sanitation and safety regulations
- Organize and supervise staff shifts, ensuring optimal floor coverage
- Implement and uphold company policies and hospitality standards
- Recruit, hire, and onboard top talent to build and maintain a high-performance team
- Train and mentor employees in customer service best practices and operational excellence
- Conduct performance appraisals and provide constructive feedback to improve productivity
- Foster team morale and motivation, ensuring a collaborative and high-energy work environment
- Deliver superior service and maximize customer satisfaction
- Handle guest concerns with professionalism and efficiency, ensuring positive resolutions
- Uphold THE ONE GROUP's brand image and develop initiatives to enhance its local presence
- Promote the brand through word-of-mouth marketing, restaurant events, and local partnerships
- Recommend creative ways to attract new guests, including social media engagement and promotions
- Monitor restaurant revenue and expenses, ensuring profitability and cost control
- Identify areas to optimize sales, reduce waste, and improve overall financial performance
- Work with leadership to develop marketing and promotional strategies to increase guest traffic
- Create detailed reports on weekly, monthly, and annual revenues and expenses
- Maintain oversight of inventory and ensure effective purchasing strategies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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