Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $54,340.00 - $60,060.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Quarterly bonus
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k Match
flexible schedules
Employee assistance program
free uniform
Referral Bonus
Job Description
Smashburger is an innovative fast-casual restaurant concept that opened its first location in 2007 with a single mission: to serve a better burger. Known for its commitment to quality and excellence, Smashburger continually invests in the development and growth of its team members, fostering a diverse, inclusive, and safe work environment. The company operates an expanding footprint with approximately 10 new restaurants opening each year, reflecting steady growth and an ongoing commitment to providing exceptional experiences for both guests and employees. Smashburger strives to build better burgers, better teams, and better experiences, making it a dynamic place to work and... Show More
Job Requirements
- 1-2 years of manager experience in restaurants
- Flexible to work nights, weekends, and holidays
- Follow Smashburger uniform standards
- Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
- Must successfully complete Smashburger training program
- Possess strong communication skills, both written and verbal
- People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams
- Excellent attention to detail
- Proven time management, consistency, and organizational skills
- Highly motivated, self-directed, and results driven
- Physical ability to stand for extended periods and lift up to 50 lbs
- Ability to work in high and low temperatures
Job Qualifications
- 1-2 years of manager experience in restaurants
- Strong communication skills, both written and verbal
- People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams
- Excellent attention to detail
- Proven time management, consistency, and organizational skills
- Highly motivated, self-directed, and results driven
- Ability to work in high and low temperatures
Job Duties
- Manage the performance of multiple Shift Leaders and employees
- Promote a fun and positive work environment
- Manage the effectiveness of people-focused processes and systems
- Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training
- Reward and recognize employee performance that exceeds company standards
- Manage with integrity the daily completion of operational checklists including line checks and uniform standards, opening/closing checklists, safe and deposit logs
- Manage FSC operational standards daily
- Manage the guest experience metrics (NPS and OSAT)
- Ensure all food safety standards are followed and in compliance with all local health departments
- Exemplify guest service on each shift and communicate SIZZLE service standards to employees
- Manage the successful onboarding and training for all new employees
- Support routine management communication
- Follow COGS management procedures for food ordering and inventory
- Follow and ensure company cash policies to minimize losses
- Manage daily labor
- Build schedules based on company forecast tool and labor percentages, adjusting for sales trends
- Manage local store marketing programs as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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