Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $24.00
Work Schedule
Flexible
Benefits
Flexible Schedule
Free Shift Meals
best in class training
Advancement opportunities
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Cash Referral Program
Slip resistant shoes program
Community involvement
Job Description
Dunkin', operated under Quinn Management, is an established and reputable franchise in the quick-service restaurant (QSR) industry, renowned globally for its vast array of baked goods and coffee beverages. Since its inception in 1950 with the first shop opened by Bill Rosenberg in Quincy, Massachusetts, Dunkin' has grown exponentially to become the world's leading baked goods and coffee chain. Serving over 3 million customers daily, the company's success is anchored in its commitment to quality, community engagement, and delivering consistent customer satisfaction. With a rich history of fostering franchise growth since 1955, Dunkin' prides itself on its expansive menu that... Show More
Job Requirements
- Successful previous experience in QSR management
- Previous drive-thru or customer service experience
- Provide excellent guest satisfaction, service speed, and product quality
- Show passion about results by setting compelling targets and delivering on commitments
- Meet safety and sanitation standards
- Anticipate and understand guests' needs and exceed their expectations
- Work well in a team environment
- Strong leadership and organization skills
- Fluent in English
Job Qualifications
- At least six months of retail, restaurant, or hospitality management experience
- Strong leadership and organizational skills
- Ability to provide outstanding customer service and guest satisfaction
- Effective communication and team-building skills
- Knowledge of safety and sanitation standards
- Proficient in English
- Passion for achieving results and meeting targets
Job Duties
- Manage overall restaurant operations including sales, profit goals, and local store marketing
- Lead and support the Restaurant Management Team and staff through performance management initiatives
- Provide excellent guest satisfaction by ensuring high service speed and product quality
- Maintain safety and sanitation standards throughout the restaurant
- Recruit, train, and engage team members to foster a positive work environment
- Monitor inventory and control costs to meet financial targets
- Implement continuous improvement strategies and promote team development
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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