Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $51,480.00 - $58,630.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Quarterly bonus
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k Match
flexible schedules
Employee assistance program
free uniform
Job Description
Smashburger is a rapidly expanding fast-casual restaurant chain that opened its first location in 2007 with a singular vision: to serve a better burger. Since its inception, Smashburger has grown significantly, opening an average of 10 new restaurants each year. The company prides itself on investing in its team members by creating a supportive work environment that values fairness, diversity, and safety. Smashburger’s commitment to quality extends beyond the food to include superior service, teamwork, and career development opportunities for its staff. This dynamic growth and internal promotion path offer employees a chance to build long-term careers in a vibrant... Show More
Job Requirements
- 1-2 years of manager experience in restaurants
- flexible to work nights, weekends, and holidays
- follow Smashburger uniform standards
- ability to follow all company, local, state, and federal employment guidelines
- strong communication skills
- people management skills
- excellent attention to detail
- proven time management skills
- highly motivated and self-directed
- physical ability to stand for long periods and lift boxes up to 50 lbs
- ability to work in varying temperatures
Job Qualifications
- 1-2 years of manager experience in restaurants
- strong communication skills both written and verbal
- people management skills including selecting, assessing, coaching, counseling, developing, motivating, and leading teams
- excellent attention to detail
- proven time management, consistency, and organizational skills
- highly motivated, self-directed, and results driven
- ability to stand for extended periods and lift up to 50 lbs
- ability to work in high and low temperatures
- successful completion of Smashburger training program
Job Duties
- Manage the performance of multiple Shift Leaders and employees
- promote a fun and positive work environment
- manage the effectiveness of people-focused processes and systems
- provide initial and ongoing training to all employees using SmashConnect, LMS, and the 4-step method of training
- reward and recognize employee performance exceeding company standards
- manage the daily completion of operational checklists including line checks, uniform standards, opening/closing checklists, safe and deposit logs
- manage FSC operational standards daily
- manage guest experience metrics (NPS and OSAT)
- ensure compliance with all food safety standards and local health department regulations
- exemplify guest service and communicate SIZZLE service standards
- manage onboarding and training for new employees
- support routine management communication
- follow COGS management procedures for food ordering and inventory
- enforce company cash policies to minimize losses
- manage daily labor and build schedules based on forecasts and labor percentages
- manage local store marketing programs as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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