Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $36,900.00 - $52,100.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and development programs
performance bonuses
Retirement Plan
Job Description
Twin Peaks is a renowned restaurant and sports lodge chain known for its unique blend of great food, refreshing beverages, and a distinctive southern hospitality atmosphere. Catering primarily to adults, Twin Peaks is celebrated for offering a welcoming environment where guests can enjoy quality steaks, burgers, and craft beers amidst a décor and ambiance that reflects a mountain lodge theme. The company prides itself on delivering exceptional customer service, ensuring that every visit is memorable through a combination of excellent cuisine and attentive staff. As a fast-paced establishment, Twin Peaks emphasizes teamwork, efficient operations, and consistent quality across its locations... Show More
Job Requirements
- Must have leadership experience in high-volume restaurants and/or bars
- ability to effectively communicate in the English language
- ability to apply common sense and understanding to carry out simple one or two-step instructions
- ability to deal with standardized situations with only occasional or no variables
- ability to mathematically compute proper change and accurately settle checks
- must attend orientation and agree to policies and procedures as outlined
- must attend and successfully complete the Twin Peaks manager training program prior to working a shift without supervision
- must successfully attend and complete any and all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications
Job Qualifications
- Leadership experience in high-volume restaurants and/or bars
- ability to effectively communicate in English
- Spanish communication skills are extremely helpful
- ability to apply common sense and understanding to carry out instructions
- familiarity with food service and alcohol service regulations
- experience in coaching, motivating, and managing a diverse team
- knowledge of inventory control and cash handling procedures
- ability to manage local marketing and recruiting efforts
- completion of relevant training programs prior to working unsupervised
Job Duties
- Follow proper Twin Peaks Girl Audition Guidelines
- uphold standards of cleanliness per Health Code and periodic Quality Assurance Checks
- ensure that alcohol is always served responsibly and in accordance with the law
- drive sales by working with all team members to execute excellent operations, local store marketing, and recruiting efforts
- hold kitchen staff accountable to standards, safety, and sanitation guidelines
- responsibly handle cash, including but not limited to assigning drawers, computing employee checkouts, and bank deposits
- respectfully and properly handle all issues of alleged discrimination or harassment in accordance with policy
- maintain an atmosphere free of intimidation, discrimination, harassment, poor attitude, or poor work performance
- effectively coach and counsel
- effectively teach, motivate, and coach all team members including the kitchen crew and Twin Peaks Girls
- proactively recruit and cast Twin Peaks Girls that meet or exceed the requirements in the Audition Guidelines
- ensure that Steps of Service are followed at all times and motivate staff to provide P.E.A.K.S. service to every table
- hold team members accountable to standards and be willing to correct standards that are not met in any area including Image & Costume Guidelines
- maintain organized and updated training schedules, programs and materials for new employees
- effectively execute training and development programs including personal development
- consistently manage the execution of Performance Based Scheduling
- practice sound inventory control
- dress and act professionally each day to set a good example for all employees
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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