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Smashburger

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $63,960.00 - $71,955.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Quarterly bonus
Get Paid to Refer your Friends
free meal
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k Match
flexible schedules
Employee assistance program
Career opportunities management experience
free uniform

Job Description

Smashburger is a well-established fast-casual restaurant chain that first opened its doors in 2007 with a singular mission—to serve a better burger. This company distinguishes itself by focusing not only on delivering exceptional quality food but also on cultivating a thriving work environment where service, support, and teamwork are paramount. Smashburger’s commitment to its employees is evident in its diverse and safe workplace, where team members are treated fairly and given ample opportunities for learning and growth. With an impressive expansion rate, the company averages opening 10 new restaurants annually, reflecting its strong market presence and continual growth in the... Show More

Job Requirements

  • 1-2 years of manager experience in restaurants
  • flexible to work nights, weekends, and holidays
  • follow Smashburger uniform standards
  • ability to follow all guidelines and procedures set forth by Smashburger and local, state, and federal employment regulations
  • must successfully complete Smashburger training program
  • possess strong communication skills both written and verbal
  • people management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams
  • excellent attention to detail
  • proven time management, consistency, and organizational skills
  • highly motivated, self-directed, and results driven
  • physical ability to stand for extended periods and move and lift boxes up to 50 lbs
  • ability to work in high and low temperatures

Job Qualifications

  • 1-2 years of manager experience in restaurants
  • strong communication skills both written and verbal
  • people management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams
  • excellent attention to detail
  • proven time management and organizational skills
  • highly motivated and results driven

Job Duties

  • Manage the performance of multiple shift leaders and employees
  • promote a fun and positive work environment
  • manage the effectiveness of people-focused processes and systems
  • provide initial and ongoing training to all employees utilizing SmashConnect, LMS, and the 4 step method of training
  • reward and recognize employee performance that exceeds company standards
  • manage daily completion of operational checklists including line checks and uniform standards, opening and closing checklists, and safe and deposit logs
  • manage FSC operational standards daily
  • manage guest experience metrics such as NPS and OSAT
  • ensure all food safety standards are followed in compliance with local health departments
  • exemplify guest service and communicate SIZZLE service standards
  • manage onboarding and training for new employees
  • support routine management communication
  • follow COGS management procedures for food ordering and inventory
  • follow company cash policies to minimize losses from theft or shortages
  • manage daily labor and build schedules based on forecast tools and labor percentages
  • manage local store marketing programs as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.