Eli's on Whitney logo

Eli's on Whitney

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $44,700.00 - $63,100.00
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Work Schedule

Rotating Shifts
Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Career-long training
employee development
opportunities for growth

Job Description

Eli's Restaurant Group is a well-regarded hospitality company known for its commitment to delivering exceptional food and service in a welcoming environment. With a strong reputation for quality and customer satisfaction, Eli's has established itself as a leader in the restaurant industry. This company is dedicated to providing a positive and enjoyable workplace culture where employees are valued and given opportunities to grow. Eli's emphasizes creativity, passion, and a drive for excellence in all team members. They invest heavily in career-long training, development, and offer top-tier benefits to their staff. As a part of this dynamic organization, employees experience a... Show More

Job Requirements

  • A minimum of 2 years prior restaurant management experience
  • Must possess excellent and proven people management skills including resolving conflict, coaching and developing others, promoting teamwork, and performance management
  • Certification in Servsafe and Food Safety Handler Certification or within 30 days of hiring
  • Training for Intervention Procedures (TIPS) certification or within 30 days of hiring
  • Ability to utilize Microsoft Office Suite programs especially Word, Excel, PowerPoint
  • Strong catering/to-go and events background
  • Experience with bar service and knowledge of state and local liquor laws
  • Understanding of and demonstrated ability to manage labor, inventory and waste
  • Great verbal and written communication skills and strong interpersonal and conflict resolution skills
  • Business math and accounting skills and strong analytical and decision-making skills
  • Maintain a high degree of pace and intensity for an extended period of time while performing with quality and accuracy
  • Listen to and comprehend communication from other managers, team members and guests over background restaurant and equipment noise
  • Adhere to schedule that includes an average of 55+ hours per week and rotating shifts including nights, weekends and holidays
  • Flexibility to cover shifts as needed even when not previously scheduled
  • Adhere to company uniform and appearance policy

Job Qualifications

  • Minimum 2 years prior restaurant management experience
  • Excellent and proven people management skills including conflict resolution, coaching, developing others, promoting teamwork, and performance management
  • Certification in Servsafe and Food Safety Handler Certification (or obtain within 30 days of hiring)
  • Training for Intervention Procedures (TIPS) certification (or obtain within 30 days of hiring)
  • Ability to utilize Microsoft Office Suite programs especially Word, Excel, and PowerPoint
  • Strong catering, to-go and events background
  • Experience with bar service and knowledge of state and local liquor laws
  • Understanding of and demonstrated ability to manage labor, inventory and waste
  • Great verbal and written communication skills and strong interpersonal and conflict resolution skills
  • Business math and accounting skills, and strong analytical and decision-making skills
  • Ability to perform with quality and accuracy under high-paced, intense conditions
  • Ability to comprehend communication over background restaurant and equipment noise

Job Duties

  • Manage all areas of operations for a specific department including marketing and human resources
  • Frequently interact with guests to ensure they receive the Eli's Service Style experience and follow up on any issues and complaints
  • Maintain an accurate and up-to-date manpower plan of department staffing needs
  • Prepare schedules and ensure that their department is staffed for all shifts
  • Staff, train and develop their department's hourly team members through ongoing feedback and coaching
  • Directly supervise team members, correcting behaviors as needed and providing recognition to improve performance
  • Ensure great food is served to every guest through managing all team members
  • Manage inventory efficiently, accurately, and cost-effectively
  • Run the floor during service to meet service standards and ensure 100% guest satisfaction
  • Maintain and manage all general checklists for each area of the restaurant
  • Enforce all handbook policies and standards set forth by the company
  • Adhere to marketing objectives by executing marketing windows
  • Maintain a safe, secure and healthy environment by enforcing sanitation standards and complying with legal regulations
  • Drive sales, steps of service, and guest satisfaction
  • Enforce applicable liquor laws and Responsible Alcohol Service guidelines
  • Review applications, interview, and hire or recommend hiring of front of house employees
  • Create a fun, safe environment by following core values and implementing contests, theme nights, and incentives for staff

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.