Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,000.00 - $85,000.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life insurance / AD
Disability insurance
Retirement Plan
Paid Time Off
holiday time off
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
Flexible Spending Accounts (FSAs)
Paid parental leave
Personal Leave
Job Description
Restaurant Associates, a prominent division of Compass Group USA, stands as a leader in the dining and event catering industry, renowned for delivering exceptional culinary experiences to some of the nation's most prestigious museums, performing arts centers, and corporate clients. Known for its dedication to excellence and quality service, Restaurant Associates has earned accolades such as Glassdoor's Employee Choice Awards for Best Places to Work, reflecting its commitment to both customer satisfaction and employee well-being. The company prides itself on creating a dynamic and supportive workplace culture where innovation, professionalism, and personal growth are highly valued. As a member of... Show More
Job Requirements
- Bachelor's degree or equivalent fine dining management experience
- Six to eight years of upscale fine dining experience
- Minimum three years management experience
- Experience with cash handling and POS system reconciliation
- Ability to hire, develop, and manage staff effectively
- Strong communication skills
- Proficiency with Microsoft Office and reservation software
- Ability to handle pressure and resolve conflicts professionally
- Commitment to ethical standards
- Professional appearance
Job Qualifications
- Bachelor's degree preferably in hospitality or equivalent fine dining experience
- Six to eight years of upscale fine dining experience with at least three years of management experience
- Experience in cash handling and reconciliation of cash banks and POS systems
- Strong ability to hire, develop, train, coach, and counsel hourly associates
- Proven capability to plan, market, and execute special events and promotions
- Skilled in monitoring and tracking budgets and expenditures
- Excellent written and verbal communication skills
- Comprehensive knowledge of customer service techniques and current service standards
- Ability to remain poised and focused under pressure
- Proficiency in Microsoft Word, Excel, Outlook, and reservation systems
- Commitment to the highest standards of personal integrity and ethical behavior
- Professional appearance and demeanor
Job Duties
- Hire, train, and develop all front-of-house restaurant staff in fine dining service standards
- Maintain schedules, payroll, and administrative support to manage food and beverage cost controls including inventory and pars
- Organize and conduct daily pre-shift and departmental meetings
- Maintain communication with all departments to ensure customer service needs are met
- Create seating charts and station assignments daily, coordinating with support staff to meet daily business demands
- Manage reservation systems and books to accommodate business demands
- Assign side work and ensure completion with wait staff
- Maintain the highest level of service to clients and guests, ensuring satisfaction
- Ensure cleanliness and presentation of the dining room area
- Investigate and resolve client and guest complaints professionally and diplomatically
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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