Restaurant Manager

Boston, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $57,200.00 - $62,690.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Quarterly bonus

Paid Time Off

Medical insurance

Dental Insurance

Vision Insurance

401k Match

flexible schedules

Employee assistance program

free uniform

Job Description

Smashburger is a rapidly expanding fast-casual restaurant chain that first opened its doors in 2007 with a singular focus on serving better burgers. The company is well-known for its commitment to quality, teamwork, and excellent customer service, which forms the foundation for its ongoing growth and success. Smashburger prides itself on cultivating a diverse and safe work environment where every team member is treated fairly. As an emerging leader in the food service industry, Smashburger continues to open an average of 10 new restaurants annually across the country, demonstrating strong momentum and ample opportunities for career advancement. This growth is... Show More

Job Requirements

1-2 years of manager experience in restaurants
Flexible to work nights, weekends, and holidays
Follow Smashburger uniform standards
Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
Must successfully complete Smashburger training program
Possess strong communication skills, both written and verbal
People management skills
Excellent attention to detail
Proven time management, consistency, and organizational skills
Highly motivated, self-directed, and results driven
Physical ability to stand for extended periods of time and to move and lift boxes of food/supplies up to 50 lbs
Ability to work in high and low temperatures

Job Qualifications

1-2 years of manager experience in restaurants
Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams
People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams
Excellent attention to detail
Proven time management, consistency, and organizational skills
Highly motivated, self-directed, and results driven
Ability to stand for extended periods of time and to move and lift boxes of food/supplies up to 50 lbs
Ability to work in high and low temperatures

Job Duties

Manage the performance of multiple Shift Leaders and Employees
Promote a fun and positive work environment
Manage the effectiveness of people focused processes and systems
Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employees
Reward and recognize employee performance that exceeds company standards
Manage with integrity the daily completion of operational checklists to include line checks and uniform standards, opening/closing checklists, safe and deposit logs
Manage FSC operational standards daily
Manage the guest experience metrics (NPS and OSAT)
Ensure all food safety standards are followed and in compliance with all local health departments
Exemplify guest service on each shift of the day and communicate SIZZLE service standards to the employees
Manage the successful onboarding and training for all new employees
Support routine management communication
Follow COGS management procedures for food ordering and inventory
Follow and ensure company cash policies to ensure minimal losses through theft or shortages
Manage daily labor
Build schedules based on company forecast tool and allowed labor percentages while reacting daily to sales trends and reducing labor scheduled when needed
Manage local store marketing programs as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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